Vodafone UK - East Grinstead Reviews 

221
TrustScore 5 uit 5

4,9

14 London Road, RH19 1AE East Grinstead, GB


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Beoordeeld met 5 van de 5 sterren

Had problems with virus on my phone,went into Vodafone east Grinstead where matrhew helped me get it sorted and all working fine.thanks Vodafone

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am just visiting the uk and was looking for an esim for a few days. The two gentlemen at this location were extremely helpful even though they couldn’t offer me any of their services. They allowed m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've found my visit to East Grinstead Vodafone store today an found andy an dan extremely helpful in every aspect I inquired about, very quick an easy I sincerely hope you guys can forward my appreci... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 14 London Road, RH19 1AE, East Grinstead, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(221)

39.680 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fast friendly service.

Fast friendly service.

20 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Ronan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Graham the Manager

15 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi there,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Great service

Great service, incredibly helpful and understanding.
Very happy
Rooney

12 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi there,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Graham was very helpful

Graham was very helpful

29 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Natasha,

Thank you for sharing!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Absolutely awful

Absolutely awful.
If you have a problem they are the worse company ever.
They cut me off with no notice, because they thought someone had fraudulently taken out a broadband package in my name at my address, with my credit card. ( It was my new package, I had taken out)
Trying to get it put back on was like pulling teeth. 3 hours on the phone.
I had to verify myself, sending them all my information. They then said they would put me back on in 48 hours.
Avoid at all cost.

20 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi David,

I am sorry to hear of your experience, this isn't the level of service we want to provide. If you do still require help with anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK and we will do our best to get any outstanding queries resolved as soon as possible.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly, patient with my daughter.

6 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Roxy,

Thanks for taking the time to review, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service

Customer service was excellent, so helpful and a very Happy customer

1 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very informative, helpful and patient service throughout . Happy with new phone

25 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi there,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone

Matty was incredibly helpful and efficient

18 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Carol. Thank you for your review for Matty. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful staff

Super helpful staff who fixed an issue with my I phone in moments and explained how to prevent it happening again. Very polite and not at all patronising: win! 😊

23 april 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Sally,

Thanks for taking your time to leave this feedback for our East Grinstead store. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Stress free setup of new phone

My wife picked up her new Samsung Galaxy A55 5G at this East Grinstead Vodafone store. Matty, a very helpful member of staff, switched the old SIM into the new phone and transferred all the apps and data across. This was the most stress free new phone setup we've ever had. Brilliant! Thanks Matty.

18 april 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Ni Neville, it's great to see Matty was so helpful and helped transfer everything to your wife's new phone.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andy was very helpful and polite and…

Andy was very helpful and polite and helped get me the right plan.

17 april 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Maddy,

Thanks for your great review! We really appreciate the positive feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Graham and Andy were helpful ,The staff…

Graham and Andy were helpful ,The staff just amazing

17 april 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Alan,

This is a great review for Graham and Andy. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Excellent service from Matty and Graham

Excellent service from Matty and Graham.. Customer Service outstanding. Helpful, patient and very friendly
Thank you so much, for helping us with our new Broadband deal

7 april 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi there,

Thank you for leaving us a review! It's great to hear about your recent experience, and feedback for Matty and Graham.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The gentleman was lovely and helped me

2 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Knowledge

Knowledge, efficiency and helpfulness

10 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi SC, thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly very helpful staff …

Friendly very helpful staff who went over and above to help me .
I cannot praise oliver ,Graham and Matty enough ..all 3 helped me achieve the best option for my families needs wirh our phone packages.

2 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Jo. Thank you for your review. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Clean shop nice service

Mattie helped me get exactly what I was looking for and on a promo. And graham was very nice and friendly

17 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - East Grinstead

Antwoord van Vodafone UK - East Grinstead

Hi Jake,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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