Vodafone UK - Eastbourne Reviews 

244
TrustScore 5 uit 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Beoordeeld met 5 van de 5 sterren

Switched me from my current mobile to Vodafone and made it smooth , seamlessly and cheaper! Lewis was spot on !!! Thankyou so much!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

244 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(244)

41.293 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

New phone and contract

I am so happy with my new phone and the contract is exactly what I needed.
Josh was very efficient and knowledgeable. He explained everything to me in a way I could understand.
I would highly recommend Vodafone in Eastbourne.

23 juni 2024
Review zonder uitnodiging
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Hi Debbie,

Thank you for sharing this great review with us! We're delighted you had such a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh was so helpful and made us feel…

Josh was so helpful and made us feel comfortable.

15 juni 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Marion,

Thanks for taking the time to review and sharing this feedback for Josh.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great welcome from Katie in the…

Great welcome from Katie in the Eastbourne store. Very efficient. Listened to what I wanted,helped with the settings in my old phone to enable a quick and easy upgrade to a new iPhone. Brilliant service,much better than sky mobile

9 juni 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Vicki.

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh in Eastbourne was very helpful and…

Josh in Eastbourne was very helpful and friendly - easy transition with new phone

8 juni 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Stephen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service received in store

Excellent service received in store, Caleb helped me pick the right phone for me and got me a really good sim deal!

19 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Chris. Thank you for your review for Caleb. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas was execllent in store today and…

Thomas was execllent in store today and helped me upgrade my phone and answered all my questions, thanks Tom!

8 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Steph. Thank you for your review for Thomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emma was so helpful today

Emma was so helpful today, lovely lady and would definitely go back for any advice or to buy a new phone

7 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Millicent,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sim only upgrade

Caleb at Eastbourne was incredibly helpful and knowledgeable. I would certainly recommend him and the other staff members. 5*…

1 mei 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Wendy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jay is an absolute star

Jay is an absolute star! He helped us with our query and provided us with the best customer service ever.

30 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Aron. Thank you for your review for Jay. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh @ Vodafone Eastbourne

Josh helped me upgrade my phone and sorted my broadband out saving me loads of money. He was great, thank you!

15 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Sophie. Thank you for your review for Josh. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Stephanie

I received great customer service from Stephanie when I wanted to upgrade my SIM to include data. There was no hard sell, she explained all the offers available to me and let me choose the best deal for my needs. It was all set up in no time

9 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Nicki,

We're so happy you had a 5 star experience! Thanks for highlighting what a great service Stephanie provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service received

We have always dealt with our Eastbourne store over the years and now want to congratulate Josh, assistant manager. He was so knowledgeable, kind and patient with us, thank you very much Josh, you answered all our questions and sorted our new purchases out.

6 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Margaret. Thank you for your glowing review for Josh. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent and friendly service

Went into vodafone to purchase a Voxi, was helped by a very friendly member of staff called Josh, everything explained well and 10/10 customer service.

7 april 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Emily. Thank you for your review for Josh. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh was very helpful and explained…

Josh was very helpful and explained everything to me.

14 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi there Wendy,

Thanks for taking the time to leave this 5 star review about your experience with Josh!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 stars costumer service

I`m here to say a big thank you to Caleb who done a great costumer service . I needed to renew my mobile phone contract and Caleb was very friendly and professional in the way of giving me the options and suggesting witch one would be the best to suit my needs.
in fact all the staff at Eastbourne store are very attentive and helpful . THANK YOU Caleb

26 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi Helen,

Thanks for your 5 star review! We appreciate your feedback and kind words about Caleb and then team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Broadband contract and new sim

Great experience.
Very kind and knowledgeable.

4 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi James, thanks for your feedback.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service!

Josh was really great and spent an hour with us. Sorted out our contracts and was really clear with all the information. Great service!

4 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

It's great to hear Josh took the time to explain everything you needed today Sally.
Thanks, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Caleb in the…

Excellent service from Caleb in the Eastbourne shop.
Quick and easy to get a new phone.
Friendly customer service, highly recommend.
Thanks Steve

28 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Been in today. Ryan has been amazing sorting upgrade on phone.
Very clear information
Thanks for your help

24 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi Tanya,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Three different people helped on a…

Three different people helped on a complicated account and they were patient and kind - Caleb, Steph and Josh. Caleb finishing it now - all good!

14 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi Richard,

Thanks for your feedback! It's great to hear you had a great experience in store with Caleb, Steph and Josh.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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