Vodafone UK - Eastbourne Reviews 

240
TrustScore 5 uit 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Beoordeeld met 5 van de 5 sterren

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Toon meer

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Beoordeeld met 5 van de 5 sterren

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Toon meer

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  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(240)

40.836 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing customer service from Lewis

Amazing customer service from Lewis, came in for 1 phone and sold us 2.

5 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

We're happy to hear that you had such a positive experience! It's great to know our team provided amazing service, and we appreciate your feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Transferred over 2 phones and broadband…

Transferred over 2 phones and broadband under one account. Nice to have everything together. Lewis explained the various options and it was so much easier than trying to do it all myself online

29 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Lee,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great advice and managed to save more…

Great advice and managed to save more money than expected - served by Lewis and Reece, many thanks for all the help and patience

4 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Helen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Lewis ,Excellent…

I was served by Lewis ,Excellent customer service, very knowledgeable helpful and friendly. Very pleasant to talk to.He's an asset to the company .

31 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Bertie,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was extremely helpful and like to…

Lewis was extremely helpful and like to thank him for all his help he was also very knowledgeable

20 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Hg,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Very satisfied with the service Caleb gave me today

16 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Win Matthews,

Thanks for the lovely review and fantastic support for Caleb.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I change my contract recently and the…

I change my contract recently and the gentleman helping me, Louis was very helpful, patient and managed to explain the process very quickly and with a lot of clarity.
Thank you

6 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Carmen,

Thanks for the lovely review and fantastic support for Louis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was amazingly helpful

Lewis was amazingly helpful. Mega guy.

5 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mick was very helpful

Mick was very polite, friendly and helpful.

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Zach,

Thanks for the lovely review and fantastic support for Mick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was very helpful

Lewis was very helpful, got my phone working in very little time after a little mistake I had made setting up, he also helped me get a better deal on my broadband! 100% recommendations

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Brett,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis was very helpful on what we…

Lewis was very helpful on what we required today, he was very chatty and made us feel welcome 100% recommend

3 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Paige,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 stars Vodafone Eastbourne guys…

5 stars Vodafone Eastbourne guys Harry, Caleb and Mick (the 3 amigos)

Had problem with sending messages , called 191 who said go to Camden store who couldn’t sort out issue.

Went to Eastbourne store and the 3 guys were AMAZING , they sorted out the issue that no one else could.

Thanks for your patience and your expertise and help .

17 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Corinne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

I was attended to with utmost respect and attention to every single complaint I had come in with, all resolved ,was considering even terminating my contract but left here happy and will continue to use Vodafone . Thank you so much .

15 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Elizabeth. Thank you for your review. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis the Sales Adviser is amazing

Mr Lewis the Sales Adviser was excellent. We came into store upset, and we left smiling and happy. He was calm, patient and he made sure the problem we came in for was solved.

15 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Thank you for the wonderful review,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

I went into the Eastbourne store to inquire about getting an upgrade on the new iPhone. Was met by Lewis. Excellent customer service and support from him! Made the whole process and decision very easy as well as clear.

8 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Travis,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Caleb was great

Caleb was great and helped me upgrade my phone, even transferred my data and got me a great deal on a laptop!

11 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Adrian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

They were very helpful I was Caleb and…

They were very helpful I was Caleb and Mick and they were great at talking me through everything.

8 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Gaynor,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and advice

Great service and advice. Really appreciated Caleb talking through the options.

6 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hey Craig,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lewis helped us to save money on our Broadband

Went in to pick up and trade in my old phone. Spoke to Lewis about my broadband and realised he could save us a lot of money on our broadband. Great guy.

27 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi Richard,

What awesome feedback for Lewis! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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