Vodafone UK - Eastbourne Reviews 

244
TrustScore 5 uit 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Beoordeeld met 5 van de 5 sterren

Switched me from my current mobile to Vodafone and made it smooth , seamlessly and cheaper! Lewis was spot on !!! Thankyou so much!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Charlie was really great today. He fixed an error on my phone and then found me a cheaper and better sim only deal. The Eastbourne team are a credit to vodafone thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

244 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(244)

41.211 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Katie @ Vodafone Eastbourne…

Katie was extremely helpful and knowledgeable. She made sure that we received the right phone for our requirements and the best deal available. Excellent customer service

11 januari 2025
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Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helped me so much

Helped me so much! Great customer service! Nice person and couldn’t ask for anynore.
Caleb

8 januari 2025
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Antwoord van Vodafone UK - Eastbourne

Hi Ross. Thank you for your review for Caleb. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was happy with Katie assistance…

I was happy with Katie assistance setting up my Broadband contract🤗🤗

23 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Kits,

We really appreciate your positive review! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good and a good job 😄

23 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Aldo,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Painless experience in store

Painless experience in store, highly recommend.

19 december 2024
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Antwoord van Vodafone UK - Eastbourne

Hi Angus,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Warm and welcoming staff

Warm and welcoming staff, tidy and warm store, what's not to like? Staff listened to my questions and queries and took the time to go through everything, 10/10

19 december 2024
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Antwoord van Vodafone UK - Eastbourne

Hi Harry,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Fast and efficient service. Explained all the available options open to me.
Transfer service was also offered.
Good deals on Black Friday worth waiting for incase you're looking for an upgrade.
Recommended.

1 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Jeremy. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Reece and Thomas served me today. They were extremely helpful and so kind!

17 november 2024
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Antwoord van Vodafone UK - Eastbourne

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came to buy a new phone

I came to buy a new phone, reluctantly and was greeted by Thomas. He was very kind, reassuring and never once did I feel pressured. Excellent customer service. Thank you

13 november 2024
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Antwoord van Vodafone UK - Eastbourne

HI Carrie,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Thomas was very good and helpful also…

Thomas was very good and helpful also transferred data from old phone to new

9 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Jean,

It's great to hear about your recent experience and feedback for Thomas, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service. Spent a lot of time to get the right…

Thomas in the Eastbourne store spent a lot of time to get the right deal for me. Very happy with the service. Thank you.

3 november 2024
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Antwoord van Vodafone UK - Eastbourne

Hey,

Thanks for letting us know what an amazing job Thomas in our Eastbourne store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas has been really helpful ingiving…

Thomas has been really helpful ingiving me different options to choose. He really helped me into find the perfect option contract fit for my needs overseas.
Very nice manners and knowlegable in the job he's doing!!
Thanks a lot!

1 november 2024
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Antwoord van Vodafone UK - Eastbourne

Hi Emanuela, thanks for reaching out about the amazing service offered by Thomas earlier today.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Jamie

28 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Grant,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas at the Eastbourne store pulled…

Thomas at the Eastbourne store pulled put all the stops to get us set up with unlimite mobile wifi and three mobile phones. Keep up the great work.

12 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas

Thomas was very helpful.
Explained everything .
Very polite and friendly
Helped to upgrade and sort extra iPad for me .

10 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Ali,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Amazing customer service from the…

Amazing customer service from the lovely Thomas today! Patient, kind and so helpful. Got everything done quickly even with a couple laughs. 👍

3 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Rosey,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Thomas helped me with my phone

Thomas helped me with my phone, thank you so much for clearing my phone from nonsense

2 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hi Joan,

Thank you for taking the time to leave us a 5 star review and the feedback about Thomas great customer service.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

From the very start of my visit to…

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and concerns. He was able to give me the best service and I highly commend him. He deserves every success in his future career. Thank you.

26 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Heather,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I commend very highly Harvey at…

I commend very highly Harvey at Vodafone in Eastbourne for the great service he gave to me this afternoon.
His kind patience and noticeable good character was very evident. I wish him great success in his career in the future.

26 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Eastbourne

Hey Brenda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas was fantastic helping us upgrade…

Thomas was fantastic helping us upgrade to a new phone. Patient and knowledgeable. Thank you

14 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Eastbourne

Antwoord van Vodafone UK - Eastbourne

Hi Sally-Ann,

Thanks for your review for Thomas. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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