I am giving the review on behalf of my friend Tanya which I went with her today to the Vodafone store at gyle centre to enquire about the issues she was facing with her phone and home broadband contra... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
David at Gyle Edinburgh was a star. He made the upgrade super easy, understood what I needed and checked stock before going through options with me (I needed it that day due to travel). He outlined my... Toon meer
Bedrijf heeft geantwoord
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... Toon meer
Bedrijf heeft geantwoord
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Edinburgh Gyle
Geschreven door het bedrijf
Contactgegevens
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, Verenigd Koninkrijk
5,0
Uitstekend
429 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Calms service was excellent he went…
Calms service was excellent he went over and above for myself would recommend
17 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey linda,
Thanks for the lovely review and fantastic support for Calms.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am giving the review on behalf of my…
I am giving the review on behalf of my friend Tanya which I went with her today to the Vodafone store at gyle centre to enquire about the issues she was facing with her phone and home broadband contract. The person name George in-store was serving us and was very helpful in dealing with all her quires. Our experience with George about his customer service was best and impressive as he was having a good knowledge about the company offers, devices, contracts. George offered my friend with the best new deal of sim only contract. Which she was so glad that she was actually paying much less than what she was paying before. The reason for giving overall 5 star is due to the quick customer service, the staffs was polite and helpful, and George was extraordinary in his job and she also plan to return back to the gyle centre store for any future enquiries.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David was a Star
David at Gyle Edinburgh was a star. He made the upgrade super easy, understood what I needed and checked stock before going through options with me (I needed it that day due to travel). He outlined my choices simply and was quick and efficient. It was all done with a smile, great service. I couldn’t ask for more.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Vicki,
Thanks for the lovely review and fantastic support for David. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
On stop shop
One stop shop
New phone
Upgraded broadband
Saved money on all accounts
Marc took his time to sort out everything and made sure that if there was a saving to be made he did it
Thanks Marc for all your help
6 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive Support from David
David was extremely helpful in switching my phone to Vodafone and finding the most suitable contract. His communication was consistently positive and clear, making the whole process easy and stress‑free.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George has been really helpful
George has been really helpful. Great service, highly recommended.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Umais,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Our assistant Skye was very helpful and…
Our assistant Skye was very helpful and knowledgeable, she was very understanding and took time with us.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
"Hey Isabel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
David was very helpful and gave perfect…
David was very helpful and gave perfect choices, new phone confirmed after too many years of not upgrading.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
David was amazing
David was amazing. We had 3 phones to upgrade, he made the experience stress free, he was very knowledgeable and super helpful. Thank you so much!
9 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey There,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience at the…
I had a fantastic experience at the Vodafone store in Edinburgh Gyle, and I’d especially like to thank Calum for his outstanding help.
As always, this Vodafone store has a really friendly, welcoming and almost “at home” atmosphere. You can walk in knowing absolutely nothing about what you need, and the staff are always happy to take the time to explain everything and find the best solution.
I originally visited the store to get a phone for my son, but Calum went far beyond what I expected. He took the time to look through my existing account and suggested several options that I hadn’t even considered. Thanks to his advice, I now have faster home internet, a better contract, and, when you take everything into account, I actually saved a significant amount of money.
That’s what really impressed me — Calum wasn’t simply trying to sell me something. He listened, checked what I already had, and genuinely looked for ways to improve my situation and get me better value.
I highly recommend the Vodafone store at Edinburgh Gyle, and especially Calum. Professional, knowledgeable, friendly and genuinely helpful.
Thank you, Calum, for going the extra mile and for your excellent service. It’s very much appreciated! ⭐⭐⭐⭐⭐
8 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Dariusz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from George
Great customer service from George. Professional, friendly and informative experience
6 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
sol was so great and helpful today
sol was so great and helpful today
with me being deaf great communication via computer
5 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Sandra,
Thanks for the lovely review and fantastic support for Sol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and deals on upgrades
Saw a sales advisor quickly and service was excellent . Very clear guidance on pricing and current offers. Great service from Marc
5 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hi Andrew, thank you so much for your wonderful review and the amazing support you’ve shown for Marc, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Skye was very helpful and patient with…
Skye was very helpful and patient with me. She kept me informed and answered all my questions. A credit to your company
31 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Change of air time plan
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to change my airtime plan only and look at changing my phone after October when new iPhone is due out as cost was more than I wanted to pay.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Mclean,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Another great service from Vodafone (Gyle)
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc explained everything to me
1 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc was very helpful at sorting out a…
Marc was very helpful at sorting out a deal which gave us a broadband upgrade (new and better kit, same speed), together with a reasonable SIM deal to replace an expensive legacy O2 contract. Took a few minutes to sort “paperwork” and will be a few days before Sim is working and kit arrives, but happy with customer experience.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful
Helpful, friendly service from Skye today at Gyle Vodafone. Really appreciate the time she took to explain everything to me. Thank you.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Catherine,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service from Marc at Gyle Store
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and even had a great chat and laugh with us about the football. He got us both a great deal without any hassle, he’s a true asset to the company! Highly recommend.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Edinburgh Gyle
Hey Jason,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.