Vodafone UK - Falmouth Reviews 

251
TrustScore 5 uit 5

4,9

16 Market Street, TR11 3AF Falmouth, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m ve... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 16 Market Street, TR11 3AF, Falmouth, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

251 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(251)

41.293 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Exceptional service

Went in to sort my broadband out as was using some technical issues, gryff helped us and dealt with the issue promptly, very professional and knows what he's doing, would highly reccomend

20 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Lewis,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Very helpful explained everything simply. We took two phones and broadband. Friendly efficient and covered all the bases. Would recommend to anyone

19 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gryff has been extremely helpful and…

Gryff has been extremely helpful and explained everything really well

14 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth


Hey Ruth,

Thanks for the lovely review and fantastic support for Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Called into Vodafone Falmouth gryff and…

Called into Vodafone Falmouth gryff and Pete were wonderful in helping sort a sim an broadband deal

11 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Gwen,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service and really…

Great customer service and really helpful

11 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hi Fraser,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, informative, friendly

11 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hi Neil,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Imy and Matt were extremely efficient in renewing a contract, advising on fibre broadband, and sorting out an account problem. Excellent service.

19 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey there,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Served by Gryff

Served by Gryff. Excellent customer service and very friendly, will be returning for broadband in January.
Thanks Gryff! :)

18 september 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Rhi,

Thanks for the great feedback for Gryff; it's lovely to you're now looking to join us for your broadband too!

If you need help with anything, don't hesitate to pop our team a message on:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gryff was very helpful and Gryff is great is an asset…

Gryff was very helpful and is an asset to Vodafone. Thanks Gryff

15 september 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Steve. Thank you for your review for Gryff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was very helpful at Vodafone …

Matt was very helpful at Vodafone falmouth. Would recommend

4 september 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Maureen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was really lovely and helpful

3 september 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Grace,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The guys Matt and Matt were extremely…

The guys Matt and Matt were extremely helpful with my daughter’s request to get internet temporarily. They answered questions, helped us no end and were the most courteous

3 september 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Anne,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy customer

Fantastic customer service in store from gryff.
Made transfer simple and clear.
Very happy to be s new customer

1 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The guys at Falmouth Vodafone were…

The guys at Falmouth Vodafone were fantastic. Couldn’t have helped me more when zi was in a state of panic They have sorted the problem and given me an upgrade and cheaper contract. All round best result. Thankyou to Gryff and Matt. You’re both lifesavers🙏

27 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Jane,

Thanks for the lovely review and fantastic support for both Gryff and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic staff

27 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hi Phil,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gryff been real helpful came in…

Gryff been real helpful came in enquiring about prices no pressure really friendly service

25 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Rashid,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service could not have been…

Excellent service could not have been better

26 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt and gryff were extremely helpful…

Matt and gryff were extremely helpful with upgrading my phone and getting me the best deal. Very friendly

26 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Courtney,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff where nice and helpful

The staff where nice and helpful. Went in to the Falmouth store and saw gryff, he helped me with sim swap and PAC code so that I could keep my number. He was helpful and efficient.

24 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gryff was so helpful in setting up my…

Gryff was so helpful in setting up my new phone. Explained things to me and made it easy for me to understand. Excellent service by an extremely pleasant man.

25 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Irene,

Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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