Vodafone UK - Falmouth Reviews 

250
TrustScore 5 uit 5

4,9

16 Market Street, TR11 3AF Falmouth, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful service as always, great staff and a credit to falmouth. I spoke to Harri who was excellent

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 16 Market Street, TR11 3AF, Falmouth, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

250 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(250)

41.063 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Jack

Jack was extremely helpful with renewing contracts, friendly and explained the options very clearly.

17 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Sorted out all the issues I had had…

Sorted out all the issues I had had previously with upgrading, very seamless service. New contract sorted. Very professional, friendly service overall.

12 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff, very helpful

2 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hey Stephan,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gryff was absolutely great at sorting…

Gryff was absolutely great at sorting out my additional handset and contract after it being messed up in the Truro branch explained everything was so helpful and friendly

17 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was fantastic

Luke was fantastic. Got everything sorted helped me with clear guidance. Much appreciated.

16 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Thank you for the review,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really satisfied very helpful and…

Really satisfied very helpful and informative took time to explain everything really good not rushed which made a very comfortable meeting. Luke was excellent.

5 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

We appreciate your positive feedback regarding the time and care taken to ensure a comfortable experience.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fab Falmouth store staff

Falmouth store staff Gryff and Jack were very helpful, sorted me out with my new phone and a great tariff. I've been a Vodafone customer for 25 years, and I felt valued for that in this store.

20 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Nicki,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful,friendly and professional

Very helpful,friendly and professional. Thank you for solving my issues and the upgrade

12 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hey Mark,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke has been very helpful and helped…

Luke has been very helpful and helped me with my WiFi and phone

9 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hey John, ​

Thanks for the lovely review and fantastic support for Luke. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was very helpful couldn't have…

Luke was very helpful couldn't have asked for anything better

8 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Falmouth

Hey Penwithian,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in and spoke with Gryff and Luke…

Went in and spoke with Gryff and Luke they helped me sort my phone out very helpful and efficient

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Jameel,

Thanks for the lovely review and fantastic support for Gryff and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Internet rate

We came in to sort out my internet price to get a better deal and gryff who served us was very helpful and managed to get a better deal

2 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and fast

11 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Richard,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

30 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey James,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

I was able to get a SIM card sorted…

I was able to get a SIM card sorted despite my unique circumstance of being an American with a German SIM card.

1 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Dylan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Falmouth Store Experience

Was served by Gryff and Luke, such an easy process and amazing customer service! We had a really good laugh and a great experience all round, couldn’t recommend the Falmouth store enough.

25 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey there,

Thanks for the lovely review and fantastic support for Gryff and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gryff was super helpful sorting out my…

Gryff was super helpful sorting out my phone and making it run correctly

29 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Michael,

Thank you for the wonderful review and the fantastic support for our store agent, Gryff.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was very helpful

22 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and helped me to…

Very knowledgeable and helped me to solve the issue’s that I couldn’t over the phone.

12 april 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack and Griff great in Vodafone Falmouth

Jack was really helpful and friendly helping us to sort out my wife's new phone despite the rush we put him under, sorry Jack. Griff was also great and they worked as brilliant team to sort out what we wanted and help us understand all the offers etc....

25 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Falmouth

Antwoord van Vodafone UK - Falmouth

Hi Andrew,

Thanks for your review for Jack. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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