Vodafone UK - Fareham Reviews 

169
•
TrustScore 5 uit 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I always go in store for phone transfers and the service is always first class. Could not be happier! Alex was reassuring and talked me through the whole thing and Carl was really friendly and helpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful, friendly, chatty chap. Made the whole experience enjoyable and easy. Very informative and explained everything in simple terms.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

169 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(169)

42.851 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I always go in store for phone…

I always go in store for phone transfers and the service is always first class. Could not be happier! Alex was reassuring and talked me through the whole thing and Carl was really friendly and helpful. 10/10

26 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Helen,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, friendly, chatty chap. Made the whole experience enjoyable and easy. Very informative and explained everything in simple terms.

16 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

"Hey Cathy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Alex was informative and extremely…

Alex was informative and extremely helpful with everything I required

16 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Glenn,
Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mega helpful guy

Very helpful and fool proofed everything for me so I understood it all. Knew his stuff and explained how to transfer phone to phone and that if i struggled i could come back into store.

5 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Beth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jono quickly sorted the issue & saved money

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

20 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Audrey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jimmy Alex and Charlie were extremely…

Jimmy Alex and Charlie were extremely helpful in setting up our new phones. They were very patient and helpful
I would like to say thank you for your service

10 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Jimmy Alex and Charlie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Customer service excellent

Customer service excellent. Alex was very efficient and explained everything very well. He also has a very pleasant approach. A very good employee.

3 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Mrs Wright,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Vodaphone have been very helpful in getting me the best contract for the best price and Alex has helped me set up my new phone ver efficiently.

26 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Claire ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was very helpful and pleasant.

Alex was very helpful and pleasant.

29 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Carol,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex was very knowledgeable and helped…

Alex was very knowledgeable and helped us through 2 upgrade orders

29 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional service, Vodafone Fareham

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmosphere. Really nice to see somebody enjoying their work great customer service. I would highly recommend this company. The staff were all very friendly. exceptional service 

11 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Above and beyond

Alex and Charlie went above and beyond by helping with my issue! Highly recommended store with very helpful and friendly people!

7 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Attila,

Thanks for the lovely review and fantastic support for Alex and Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Just a quick thank you to Alex at the…

Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any problems and the Fareham team have always been top dollar. Thank you.

1 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Dave,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jake in the vodafone Fareham Branch was…

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to attend shop. He was kind considerate and methodical checking my id so I could add my current number in order to cancel through Customer service. He also showed a good knowledge of procedures and advised if there were any further problems to come in and see him. Would definitely recommend using this branch and asking for Jake he is an asset to The team.

30 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Lorna,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Impeccable customer service - Fareham, Hampshire

My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi.

Jimi greeted me with a friendly smile and immediately set to problem-solving my issue. After a lot of time had passed and having tried everything he could think of to fix the issue, he concluded that my phone had possibly been blacklisted and advised I return it to the well-known gadget store I bought it from. Jimi was correct!

Jimi, thank you from the bottom of my heart for all the time you spent with me (and my phone!) despite the fact there was no gain to yourself or your store. This re-enforces my appreciation for Vodafone customer service even more.

Thank you Jimi - Angela 💙

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Angela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carl was very helpful today

Carl was very helpful today. Ensured that I got the best deal possible within my budget

10 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Vicki,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carl at Vodafone

carl was really polite, patient and informative. he had great humour and was really down to earth. perfect experience.

10 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Lewis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Charlie was a briliant help alround

Charlie was a briliant help alround

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey Wendy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy with how Alex dealt with my…

Very happy with how Alex dealt with my problem. He sorted it all out for me and also upgraded my daughter’s account. What a super star.

8 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service from Jake at Fareham Branch Today!

Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch!
Jake found my elderly Mum a great deal on her contract today, explained everything clearly and was so kind, polite and caring towards her.
She had visited the same branch in November but has been left feeling she overpaid for my Dads contract.
The member of staff had come from the Gosport branch that day and I had been unable to accompany her there. Mum felt he had not been transparent, was pushy and she has been left paying far too much for my Dads contract and more than she thought she had agreed (Dad is 90 and only uses the phone for emergencies so did not need to be paying more than the minimum).
Jake has restored her faith in Vodafone and the branch and we will be back when Dads contract renews to see him to ensure they are not mis-sold this time.

7 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Fareham

Antwoord van Vodafone UK - Fareham

Hey,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer