First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Toon meer
Locatie
Wijzig locatie32 The Borough, GU9 7NJ Farnham, GB
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Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Toon meer
Bedrijf heeft geantwoord
Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Toon meer
Bedrijf heeft geantwoord
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Farnham
Geschreven door het bedrijf
Contactgegevens
32 The Borough, GU9 7NJ, Farnham, Verenigd Koninkrijk
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Data storage problem and three contracts to renew (two) or cancel (one)
I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!

Antwoord van Vodafone UK - Farnham
Save money on plan
I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

Antwoord van Vodafone UK - Farnham
Very helpful sorting out my new phone
Very helpful sorting out my new phone

Antwoord van Vodafone UK - Farnham
New phone and transfer from old
I needed a new phone and my old phone was playing up (only working properly when it was plugged in). Tom, who dealt with both, was excellent. Not only was I able to get a new phone that morning but he was able to transfer all my old phone data, when it was touch and go whether it would work. Amazing service.

Antwoord van Vodafone UK - Farnham
Thank You Nicky and Thomas
Nicky and Thomas turned around an awful upgrade experience via the app and online (6+ week wait for new phone that never came) … into a great one. They resolved a number of issues with original order and had a new phone in my hand in 24 hours. Thank you both very much! Excellent customer service!

Antwoord van Vodafone UK - Farnham
Thanks for helping me out on a glitch…
Thanks for helping me out on a glitch in my phone - beyond the call of duty.

Antwoord van Vodafone UK - Farnham
Thomas Pringle was absolutely excellent…
Thomas Pringle was absolutely excellent and helped you retain a customer and two lines today - I wanted to quit Vodafone but he really was great and I took the managers special offer so happy - it is worthy to note that Thomas was critical to that happening and I hope you recognise him suitably

Antwoord van Vodafone UK - Farnham
Staff were extremely helpful and…
Staff were extremely helpful and knowledgeable
Set me up with a new phone quickly and efficiently

Antwoord van Vodafone UK - Farnham
Very helpful professional assistant…
Very helpful professional assistant Darren helped me sort my new contract and gave full information in response to my questions
Very happy with the service received

Antwoord van Vodafone UK - Farnham
Nicky at the Farnham store was amazing
Nicky at the Farnham store was amazing, walked me through the entire thing.
I am hopeless with anything digital , she was a star .

Antwoord van Vodafone UK - Farnham
Best customer service ever
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so minutes. Really amazing customer service, this guy should get a pay rise and a cuddle! 😀 Seriously, a stellar employee. Keep hold of him!

Antwoord van Vodafone UK - Farnham
Ryan was really helpful in helping us…
Ryan was really helpful in helping us set up an eSIM.
Thank u

Antwoord van Vodafone UK - Farnham
Exceptional Customer Service
Vodafone Farnham, Surrey are the best! Ryan went through everything & found the best deal to suit mine & my son’s requirements & gave me great advice. I then needed to sort out my other son’s contact (he also had an upgrade), so Luca stayed late & patiently assisted me with the best deal & set it all up. We are going back in today to sort out my Mum’s Vodafone contract & Ryan has said he will be there to do this. The other gentleman that was there was helping along the way too. I think they are an absolute credit to the company & I do hope you pass this on to them. What a team the Manager has! Many thanks. Trudy Kitabayashi.

Antwoord van Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham
Ryan is the best
Ryan who served us was incredibly helpful, knowledgeable and friendly

Antwoord van Vodafone UK - Farnham
Paul at Vodafone Farnham was helpful
Paul at Vodafone Farnham was helpful, insightful and resolved my query very quickly and I left with an excellent sim only deal and great advice. Thank you!
P.s Thank you Ryan who helped sort out mobile broadband the week prior! All at the same store!

Antwoord van Vodafone UK - Farnham
Ryan was super friendly and very…
Ryan was super friendly and very helpful.

Antwoord van Vodafone UK - Farnham
Converted back to a monthly plan
Ryan talked me through all of the plans and different combinations of sim and phone and sim only so I could make an informed decision. I felt very well looked after throughout the experience that my interest was at the focus of the deal and I was lucky to get the last iphone16 available in store!

Antwoord van Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham
Thanks Ryan for all your help…
Thanks Ryan for all your help… gave me the best deal that’s out there, really polite and friendly… I would recommend Ryan for all your vodaphone needs x

Antwoord van Vodafone UK - Farnham
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