Vodafone UK - Farnham Reviews 

173
TrustScore 5 uit 5

4,9

32 The Borough, GU9 7NJ Farnham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Toon meer

Beoordeeld met 5 van de 5 sterren

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 32 The Borough, GU9 7NJ, Farnham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

173 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(173)

42.200 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Data storage problem and three contracts to renew (two) or cancel (one)

I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!

19 oktober 2025
Review zonder uitnodiging
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We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Save money on plan

I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

4 oktober 2025
Review zonder uitnodiging
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Hey Natasha,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful sorting out my new phone

Very helpful sorting out my new phone

4 oktober 2025
Review zonder uitnodiging
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Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone and transfer from old

I needed a new phone and my old phone was playing up (only working properly when it was plugged in). Tom, who dealt with both, was excellent. Not only was I able to get a new phone that morning but he was able to transfer all my old phone data, when it was touch and go whether it would work. Amazing service.

27 september 2025
Review zonder uitnodiging
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Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank You Nicky and Thomas

Nicky and Thomas turned around an awful upgrade experience via the app and online (6+ week wait for new phone that never came) … into a great one. They resolved a number of issues with original order and had a new phone in my hand in 24 hours. Thank you both very much! Excellent customer service!

24 september 2025
Review zonder uitnodiging
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Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks for helping me out on a glitch…

Thanks for helping me out on a glitch in my phone - beyond the call of duty.

16 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas Pringle was absolutely excellent…

Thomas Pringle was absolutely excellent and helped you retain a customer and two lines today - I wanted to quit Vodafone but he really was great and I took the managers special offer so happy - it is worthy to note that Thomas was critical to that happening and I hope you recognise him suitably

14 september 2025
Review zonder uitnodiging
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Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were extremely helpful and…

Staff were extremely helpful and knowledgeable
Set me up with a new phone quickly and efficiently

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful professional assistant…

Very helpful professional assistant Darren helped me sort my new contract and gave full information in response to my questions
Very happy with the service received

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nicky at the Farnham store was amazing

Nicky at the Farnham store was amazing, walked me through the entire thing.
I am hopeless with anything digital , she was a star .

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best customer service ever

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so minutes. Really amazing customer service, this guy should get a pay rise and a cuddle! 😀 Seriously, a stellar employee. Keep hold of him!

28 juli 2025
Review zonder uitnodiging
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Hey Tilly,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan was really helpful in helping us…

Ryan was really helpful in helping us set up an eSIM.
Thank u

24 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Ashleigh,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional Customer Service

Vodafone Farnham, Surrey are the best! Ryan went through everything & found the best deal to suit mine & my son’s requirements & gave me great advice. I then needed to sort out my other son’s contact (he also had an upgrade), so Luca stayed late & patiently assisted me with the best deal & set it all up. We are going back in today to sort out my Mum’s Vodafone contract & Ryan has said he will be there to do this. The other gentleman that was there was helping along the way too. I think they are an absolute credit to the company & I do hope you pass this on to them. What a team the Manager has! Many thanks. Trudy Kitabayashi.

16 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Trudy,

Thanks for the lovely review and fantastic support for Ryan and Luca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service

Good service and helpful staff, no issues

12 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan is the best

Ryan who served us was incredibly helpful, knowledgeable and friendly

12 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Paul at Vodafone Farnham was helpful

Paul at Vodafone Farnham was helpful, insightful and resolved my query very quickly and I left with an excellent sim only deal and great advice. Thank you!
P.s Thank you Ryan who helped sort out mobile broadband the week prior! All at the same store!

12 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Sharmin,

Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan was super friendly and very…

Ryan was super friendly and very helpful.

12 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Joe, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Converted back to a monthly plan

Ryan talked me through all of the plans and different combinations of sim and phone and sim only so I could make an informed decision. I felt very well looked after throughout the experience that my interest was at the focus of the deal and I was lucky to get the last iphone16 available in store!

11 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hi Danielle,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Perfect profesional

Perfect profesional

11 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Farnham

Hey Peter,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks Ryan for all your help…

Thanks Ryan for all your help… gave me the best deal that’s out there, really polite and friendly… I would recommend Ryan for all your vodaphone needs x

10 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Farnham

Antwoord van Vodafone UK - Farnham

Hi Deborah ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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