First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie32 The Borough, GU9 7NJ Farnham, GB
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Lees wat reviewers zeggen
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Toon meer
Bedrijf heeft geantwoord
Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Toon meer
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This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Farnham
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
32 The Borough, GU9 7NJ, Farnham, Verenigd Koninkrijk
4,9
Uitstekend
175 reviews
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Nikki and Adam excellent
Nikki and Adam were absolutely phenomenal and went above and beyond to help us staying late on a Friday evening to make sure we got exactly what we needed.
16 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hey Sophie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Following a WhatsApp chat with a number…
Following a WhatsApp chat with a number of neighbours in Southeast Farnham, it is their universal experience of unacceptably poor reception using Vodafone over a long period of time.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hey Alan,
I know how frustrating signal and connection issues can be. If you pop your postcode into the Network Status Checker here: https://vodafone.uk/330ItxS you'll be able to see if there are any issues, outages or maintenance works in an area that could be impacting your service.
Maintenance will be highlighted by a screwdriver symbol. You can click on this and it will tell you if there is an expected end time for the work.
Network Issues and outages have a yellow triangle which you can click and sign up for updates.
You can also see the expected speeds you can achieve in any postcode. If you are getting very low speeds, or your signal is worse than the checker suggests and there are no issues in the area, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can look into this for you.
Thanks,
Vodafone Social Media Team
Paul was excellent
Paul was excellent.
Looked at options and helped find the best choice for the 4 accounts and helped make good savings on charges.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi PH,
Thanks for your review and feedback for Paul.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwoord van Vodafone UK - Farnham
Hey Michael.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Nikki was fantastic
Nikki was fantastic, really patient and gave me the best deal on my new home broadband
27 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Adam sorts out our family phone needs…
Adam sorts out our family phone needs with a smile and courtesy, and sorted out my phone data today in under two minutes. Thank you Vodaphone on High Street Farnham.
24 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi Kathleen,
Thank you for taking the time to review and sharing this great feedback for Adam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service 💯 happy to meet you 😁
15 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi Shalini,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service from Store Manager…
Brilliant service from Store Manager Nikki. Extremely knowledgeable and helpful. We had 3 phones to upgrade and it was so much easier to do in the Farnham store.
Highly recommended
14 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
FARNHAM Vodafone use to go to Vodafone shop in…
I use to go to Vodafone shop in Guildford but since I had an excellent service from Vodafone in Farnham, especially from Nikki, the Store Manager, I wouldn't go anywhere else. I highly recommend this store.
24 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Antwoord van Vodafone UK - Farnham
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Raja is the best advisor
Raja is the best advisor. Always goes above and beyond very good customer service. Always smiling. Very good
16 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Adam was very helpful and very friendly…
Adam was very helpful and very friendly and dealt with any questions I had clearly and adequately. Brilliant customer service all round.
1 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi Danny,
We love to hear it! Thanks for taking the time to share this amazing feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing service from Adam
Well, what can I say. When I first walked in, I wasn’t too sure what I was looking for, then a young handsome man named Adam kindly approached me, asking me if I was looking for anything specific. I said I wasn’t, in which he then directed me to handsets I could look at possibly purchasing. I walked in without any idea of what phone I might get, but Adam worked his magic and demonstrated true customer service to me, and I walked out feeling happy as ever with new advice and ideas, and new products. I never thought I could walk into a Vodafone and expect such an exceptional service, until adam gave this for me. I wish him the best in his Vodafone career in the future, he deserves all the success he can get within the company as he represents them very highly, as he showed me.
2 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi there,
We appreciate you taking the time to provide this positive feedback! Thank you for your 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fabulous service from Nikki and her…
Fabulous service from Nikki and her team in Farnham store
26 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you very much and I appreciate…
Thank you very much and I appreciate for good service and care..
17 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi Bordon,
This is a great review for our Farnham store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful assistant
Very helpful assistant, Nikki who helped us with technical issue
29 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi John,
Thank you for reviewing and sharing tis feedback for Nikki.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Farnham shop … great customer service
Farnham shop … great customer service
10 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi Martha,
Thank you for your feedback! We're glad you had a great experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and helpful
Fantastic service from very friendly and knowledgable staff thank you
3 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hey Hugh,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Farnham
Hi Angela. Thank you for your review for Luca. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No internet
Using for more than 4 years, I have 3 mobile products, doesn’t properly work on most of the useful places. It shows 4g/5g but not internet in crowded places. Waiting end of contract term to move better options.
PS: It never works around Waterloo station, 5G with no internet.
10 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Farnham
Hi Zeldal,
This maybe down to congestion, with you mentioning it's happening in crowded places.
We understand how important it is to have the best connection. If this happens again, please enter the postcode onto our Network Status checker: http://vodafone.uk/nsc - It will show what coverage to expect where you are and the ‘Data speeds’.
If it’s showing a different service than what you’re getting and now reported maintenance or faults, then please come and talk to my team through Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
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