Vodafone UK - Felixstowe Reviews 

112
TrustScore 5 uit 5

4,9

70 Hamilton Rd, IP11 7AF Felixstowe, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jack has been very helpful & very friendly & made me very welcome, he has given excellent customer service & everything is always explained very well. I always come to this Vodaphone shop because of b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a pleasant visit to the Vodafone shop in felixstow 😊 Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊 They went out of their way in t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience in Vodaphone shop at Felixstowe. Everything was explained so we could understand, without being patronising. Cole was very professional in his dealings with us, and seemed to... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 70 Hamilton Rd, IP11 7AF, Felixstowe, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(112)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Michael in Felixstowe Vodafone was very…

Michael in Felixstowe Vodafone was very helpful

29 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Felixstowe

Hi Angela,

This is a great review for Michael. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Extremely helpful

Michael was extremely helpful and recommended best services and phone for my needs.

Painless exercise for upgrade and looking forward to getting my new phone in the next few days.

29 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Felixstowe

Hi TS,

Thank you for taking the time to review and share this great feedback for Michael.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone and Broadband package.

I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael set up everything for me. He explained everything very clearly and was really very helpful. He answered all my questions . The customer service was excellent. Highly recommended. Thankyou for making what can be confusing a very positive experience.

25 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi June. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful and saved me money!

Michael my sales assistant was fab! So helpful and saved me loads on a new broadband deal.

21 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Felixstowe

Hi Louise,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sorted

Mike at the shop was excellent and not only sorted out a new SIM for me but set up the phone and advised me that I could change to a better tariff and helped me sort the change out.

18 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi. Thank you for your review for Mike. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super Customer Service at Vodafone

Cole went out of his way to make us feel at ease and explain things in a way that we could understand. He helped us to find the best deals available at a price that we could afford. We left the shop feeling very satisfied. Cole was very helpful and polite.

6 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Felixstowe

Hey Sarah,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole in Felixstowe shop brilliant

Cole in Felixstowe shop brilliant, got me all set up. A big thank you

6 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi Catharine,

What super feedback for Cole! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michael was excellent

4 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi Peter,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole made me feel more valued as a…

Cole made me feel more valued as a customer speaking to me more as a friend and less as a salesman.
Very knowledgeable on the services he provids

2 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hey Brandon,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Provided extensive help and detail regarding new SIM card buy.

23 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hey Jonathon,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole

Cole, name of my adviser, was absolutely knowledgeable and very helpful with transferring all my apps from my old phone to my new phone. Would absolutely recommend going to any Vodafone retailer.

20 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi Steven,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole went above and beyond to help me

Cole went above and beyond to help me.
Pleased with the outcome
Thank you

11 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi Ian,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

30 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hey Max,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mikes was so helpful

Mikes was so helpful. Never made me feel stupid. Highly recommend Felixstowe vodaphone shop

15 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi customer,

Thanks for your feedback for Mike.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great service from Michael and his…

Great service from Michael and his colleague at the Felixstowe branch

12 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi Ann, It's great to see the team in the Felixstowe store made such a good impression on you.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole at the Felixstowe store was so…

Cole at the Felixstowe store was so helpful

20 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hey there,

Thanks for the lovely review and fantastic support for Cole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Purchase of apple iphone

Quick and efficient service from Micheal

17 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hey Robert,

Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and helped provide a new…

Very helpful and helped provide a new contract in a short amount of time, whilst still providing me with all the information I needed!

12 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi Emily. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick and polite team got everything I…

Quick and polite team got everything I wanted

10 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hey Lesley,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superb service from Michael in Felixstowe.

Superb service from Michael in Felixstowe shop. Excellent manner, knowledge and efficiency. He quickly analysed my complicated situation and made great effort effort to ensure that all was sorted before I left the shop to ensure my continued patronage of Vodafone.

5 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Felixstowe

Antwoord van Vodafone UK - Felixstowe

Hi EXIBISH,

This is such an amazing review for Michael. Thanks for sharing your kind words and feedback. It's great to hear it's all resolved.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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