Vodafone UK - Galashiels Reviews 

145
•
TrustScore 5 uit 5

4,9

67/69 Channel Street, TD1 1BN Galashiels, GB

•

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Beoordeeld met 5 van de 5 sterren

I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kaitlyn was really helpful, found a great deal for me, better than I could find online ☺️ Super friendly and explained everything clearly. You're lucky to have her ☺️

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 67/69 Channel Street, TD1 1BN, Galashiels, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

145 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(145)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kaitlyn was really helpful

Kaitlyn was really helpful, found a great deal for me, better than I could find online ☺️
Super friendly and explained everything clearly.
You're lucky to have her ☺️

18 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Arlene,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kaitlyn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Got new sim plan top class customer…

Got new sim plan top class customer service from Callum

16 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Marty,

Thanks for the lovely review and fantastic support for Callum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kaitlyn was super helpful with getting…

Kaitlyn was super helpful with getting my sim working

12 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I popped into the shop to ask about a…

I popped into the shop to ask about a product and was greeted by Kaitlyn. She very helpful and knowledgeable

10 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came in to get my information…

I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Sandra,

Thanks for the lovely review and fantastic support for Kaitlyn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came in regarding upgrading my phone…

I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing experience compared to what I’ve had in the past at another store

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into store with an issue with my…

I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kaitlyn

30 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Got helped canceling contract

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Ben,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Recommend

Staff were very friendly and approachable. Simon was very knowledgeable about ongoing deals currently available and was able to work with me to decide what contract would work best for me.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Sian,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Vodafone shop in…

Excellent service from Vodafone shop in Galashiels from simon

29 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Alistair,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Started Vodafone broadband with huge…

Started Vodafone broadband with huge savings thank you

28 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Linda ,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kaitlyn was very friendly,

Kaitlyn was very friendly,, helpful and informative

24 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kaitlyn was so helpful and cheery

Kaitlyn was so helpful and cheery

24 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey Debbie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Got a new sim with unlimited data

Got a new sim with unlimited data. Good customer service thank you

9 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Galashiels

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Me and my partner got new phones of…

Me and my partner got new phones of kaitlyn today great service thank you

2 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey Joanna,

Thanks for the lovely review and fantastic support for Kaitlyn .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service

Kaitlyn was great in sorting me out with a new SIM card as I was having trouble with another provider. Thank you so much!

22 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Kaitlyn was really knowledgeable and helpful with helping me select a new phone for my next upgrade.

22 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - very helpful by kaitlyn

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey Rosemary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was a grate experience

It was a grate experience

11 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey Mikey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have a new phone today

I have a new phone today. Happy with service excellwnt Sol was very patient thank you! Could not ask for better service

5 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Galashiels

Antwoord van Vodafone UK - Galashiels

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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