Had a amazing lady called cleo help me from start to finish i going a sim only contract . Fabulous customer service. Grateful to all the voda phone team . Thank you .
Bedrijf heeft geantwoord
84-90 Buchanan Street, G1 3HA Glasgow, GB
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Had a amazing lady called cleo help me from start to finish i going a sim only contract . Fabulous customer service. Grateful to all the voda phone team . Thank you .
Bedrijf heeft geantwoord
Popped into Buchanan Street as I was having issues with my personal hotspot speaking to my laptop. I spoke to a gentleman called David and his knowledge was excellent and by changing the password re... Toon meer
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Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely. I wasn't taken for granted as an existing customer,... Toon meer
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Michael was absolutely brilliant from start to finish. He helped me set up Vodafone accounts for my entire family and made what could have been a complicated process feel simple and stress-free. He... Toon meer
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Geschreven door het bedrijf
84-90 Buchanan Street, G1 3HA, Glasgow, Verenigd Koninkrijk
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We were assisted by Michael who was absolutely great. He was friendly and very knowledgable about everything we asked him. The whole experience was easy. He knew his products inside out - getting a new phone for me, and a new sim contract for my husband as well as advising us on changing to Vodaphone for our broadband. Michael is definitely a huge asset to the Buchanan Street store. Well done!

Antwoord van Vodafone UK - Glasgow Buchanan St
Marcus was amazing he quickly dealt with my problem even though it was incredibly arduous he is lovely young man. I was very the experience and would return again if in need of help!

Antwoord van Vodafone UK - Glasgow Buchanan St
Kimberly helped me with changing phones and made sure I kept all my messages and pictures which was imperative to me she was friendly and helpful and I would recommend her to anyone when buying a phone

Antwoord van Vodafone UK - Glasgow Buchanan St
Kim provided excellent CX with pace and a smile! Thank you Kim :)

Antwoord van Vodafone UK - Glasgow Buchanan St
Kimberly helped me sort out a problem with my SIM card. She was extremely professional, helpful and sorted the problem out with a smile. I would highly recommend this store!

Antwoord van Vodafone UK - Glasgow Buchanan St
Steven Rockall gave me the most amazing service, efficient and explained everything really clearly. It was especially welcome as I had to end my husbands phone account as he died suddenly earlier in the year. He was so supportive and suggested the best options for me. Thank you so much Steven thanks so much. 5 stars plus

Antwoord van Vodafone UK - Glasgow Buchanan St
A very pleasant consultation with young Michael. All queries resolved patiently. Great 👍🏼

Antwoord van Vodafone UK - Glasgow Buchanan St
Kimberly in the Glasgow store helped us out so much today helped us save on our devices and also choose a new device today. Great service thanks again.

Antwoord van Vodafone UK - Glasgow Buchanan St
Daniel. Lovely young man, patient with customers. Highly recommend this shop but especially this young man. A credit to your store.

Antwoord van Vodafone UK - Glasgow Buchanan St
Dan was delightful. He was so knowledgeable took broadband and new sim deal out together. He explained everything so well. He also saved me money and got better deal. 10/10

Antwoord van Vodafone UK - Glasgow Buchanan St
Excellent service from Kimberley who went above and beyond to explain everything. I can’t praise her customer care and service highly enough. She is a credit to Vodafone.

Antwoord van Vodafone UK - Glasgow Buchanan St
Good service with a smile,
Gave me a good deal.
Happy customer .
Thanks Paul

Antwoord van Vodafone UK - Glasgow Buchanan St
I went in today because the phone I bought from you is cracked at the back and very slow. The person I spoke tobin Buchanan st Glasgow was horrible. He said in a very condescending way..' of course it's the battery ' Then he said , ' It will cost £25 , to change your pin to a new phone.' Are you kidding?
I am a writer, I shall certainly be doing an article about that rip off!
Did I mention, he was stinking of garlic?

Antwoord van Vodafone UK - Glasgow Buchanan St
I want mark to serve me EVERY TIME. Fantastic man.

Antwoord van Vodafone UK - Glasgow Buchanan St
Great service in this store, sometimes despite difficult processes it’s the staff that make ALL the difference…! Michael has been amazing over two visits - I came back to see him specifically and will again!

Antwoord van Vodafone UK - Glasgow Buchanan St
Michael was extremely helpful when I came in to renew my contract regarding moving to a SIM only. He explained everything thoroughly and was able to secure an excellent deal for me. I can't fault or recommend Michael enough for his excellent customer service. If visiting the Buchanan Steeet branch ask for Michael!

Antwoord van Vodafone UK - Glasgow Buchanan St
I wish I could give more than 5 stars. Marcus did an amazing job and could not be more greatful for all his help.
I 100% recommend!

Antwoord van Vodafone UK - Glasgow Buchanan St
Very helpful and efficient. Marcus was a great help!

Antwoord van Vodafone UK - Glasgow Buchanan St
I came in to fix my damaged Samsun 23utlra screen & they fixed it same day & at the best price ever in Glasgow.
Sean from my first contact at Glasgow Vodafone office today was so amazing with his customer services skills, explained everything that needs to be done in detail to. It also good to know that there is a warranty on the repair for one year.

Antwoord van Vodafone UK - Glasgow Buchanan St
Kimberley approached as I walked into the store, she was lovely and so helpful as I didn't really know whaI was doing, she fixed my phone and explained everything she was doing, I would definitely give Kimberley 10 out of 10 her customer service was excellent.

Antwoord van Vodafone UK - Glasgow Buchanan St
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