I've been with Vodafone for almost 20 years & my experience in the Harrogate store recently was by far the best I've encountered. I was met by Cameron. I explained that my old Google pixel had no soun... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4 , Victoria Centre, HG1 1AE Harrogate, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Toon meer
Bedrijf heeft geantwoord
Alex was amazing from start to finish. Found us the best deal possible whilst also being transparent and accommodating to what we needed. What made it even more of an accomplishment was it was his fir... Toon meer
Bedrijf heeft geantwoord
Purchased a new i phone & needed lots of help & advise to sort out . Dan was absolutely brilliant, he gave me lots of options & really clear honest helpful advice in store . As I am of older genera... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Harrogate
Geschreven door het bedrijf
Contactgegevens
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Verenigd Koninkrijk
4,8
Uitstekend
190 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I've been with Vodafone for almost 20…
I've been with Vodafone for almost 20 years & my experience in the Harrogate store recently was by far the best I've encountered. I was met by Cameron. I explained that my old Google pixel had no sound. He checked the settings, speakers etc. I hadn't considered changing my device, largely down to cost cutting. Cameron wasn't pushy or salesy - he didn't jump on the experience to upsell. I told him that I'd love a new phone so he went through the options which meant changes to my newly upgraded contract. It was surprisingly very close to what id previously agreed when I changed my payment plan over the phone with Vodafone. Cameron was very calm, detailed instructions - given my limited technology skills 😁 - he multi tasked like a pro as we talked while he was putting the new contract into place. What I like about him is his genuineness & complete 'no salesy' approach throughout the time I spent with him in store. He asked me to leave my new mobile with him so that they could upload the data from my old device. A day or so later I went back in to collect it. Cameron was otherwise engaged with another customer. Ian, the store's Manager knew immediately who I was & why I was there. Ian brought the phone to me & asked me to go away & ensure I had all the data I needed before bringing back my old phone to be recycled. Cameron is a real credit not just to your store but to Vodafone as a whole & deserves commending for his seamless, calm service overall. Not forgetting Ian who is equally super friendly and proved the store colleagues communicate so well & the vibe was chilled which ultimately leads to a better experience for customers. Thank you so much for looking after me. Roxy
15 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Roxy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Harrogate
Hey Bruce,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tom was an absolute rock star
Tom was an absolute rock star! He took the time to think outside the box and help me with a couple of contract issues I was having. Fantastic customer service.
30 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Deb,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was knowledgeable
Tom was knowledgeable, patient, friendly, professional and reassuring. No pushy sales.
25 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Harrogate and got dealt with by…
Visited Harrogate and got dealt with by Kyle, he sorted me 2 new phones and at the same
Price I was already paying! 10/10 service!!!
27 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Phil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack in the Harrogate store was…
Jack in the Harrogate store was fantastic, helped set my new phone up for me no problem at all
26 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic shopping experience
Called into vodaphone store in Harrogate, was welcomed by Tom he was fantastic offered great advise and ended up saving me a fortune. I would highly recommend vodaphone Harrogate and especially Tom
Fantastic shop
22 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Harrogate
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex P new phone setup
Alex P very helpful when setting up new phone account and transferring apps
11 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kyle was polite and very helpful
Kyle was polite and very helpful. He reduced my bill and increased my data allowance. It was all so easy and I’m very happy. Thank you Kyle in Harrogate.
21 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey R Bradley,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from cam top man
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Both Alex's were able to assist with…
Both Alex's were able to assist with all our queries and provided great advice with their help being excellent
9 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Wilma
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Matt at Harrogate Vodafone was helpful and knowledgeable. A good experience
5 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Beverley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff there are really friendly and…
The staff there are really friendly and helpful. Alex I think he was a manager ,went that extra mile helping with a problem that I had. 5 star service from all the staff at Harrogate.
Janette.
6 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Janette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was looked after by Tom in your…
I was looked after by Tom in your Harrogate shop, he was excellent and professional the way he dealt with my Contract and getting me a new phone.
I would always prefer to go into a branch than deal with someone over the phone, I did try this before going into the Harrogate shop, but could not understand your rep, and he couldn’t understand me, pretty much a waste of time !!!
3 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Martin,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fabulous 👌 experience
Fabulous 👌 experience. Alex was fantastic and very knowledgeable. Great experience thankyou. 👍
3 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Louise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex P was fantastic in shop for…contract change
Alex P was fantastic in shop for changing are contracts and with his knowledge.
3 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex helped us today with WiFi and he…
Alex helped us today with WiFi and he was brilliant! So friendly and knowledgeable!
3 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Laura,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer experience!
I had a great experience at Vodafone in Harrogate. I went in to upgrade my iPhone to the new iPhone 17 and was helped by Cam. He was very approachable, professional and knowledgeable about the iPhone I wanted & explored different options for deals. Thanks so much for your help, Cam!
25 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Charlotte,
Thanks for the lovely review and fantastic support for Cam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help in store from the lads
Great experience once again from the lads in store always helpful :)
28 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Harrogate
Hey Amber,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.