Vodafone UK - Hartlepool Reviews 

198
TrustScore 5 uit 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

198 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(198)

42.916 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Went to store and saw Sidra she was an…

Went to store and saw Sidra she was an amazing helpful person and I'm thankful for the help

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Kenneth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the process as smooth as possible. After a new sim and a better deal paying less a month we are relieved and so happy with the service. Thank you so much Sophie you are a credit to Vodaphone.

9 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Meghane,

Thanks for the lovely review and fantastic support for Sophie,

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Been to store with my husband to see…

Been to store with my husband to see Ryan and had amazing service as usual 🙂

8 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Geralda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Been to Hartlepool to see Ryan and had…

Been to Hartlepool to see Ryan and had great service as usual thanks again

8 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went to see Ryan for Vodafone app help…

Went to see Ryan for Vodafone app help and he was amazing setting it up for me a real helpful man thanks again

7 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Angela,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service from Ryan been in a…

Brilliant service from Ryan been in a few times now and always great

6 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Talked to Sidra

Talked to Sidra. Confident assistance. She has been friendly and very helpful.

5 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Liz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

So happy with my service today in…

So happy with my service today in Hartlepool Vodafone. The manager Matthew and sidra were able to help me with my bills and a new contract after the store was closed.
Such a nice atmosphere and team.
Thanks alot guys!!!

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Wisam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful staff so perfect and…

Really helpful staff so perfect and patient, they were able to drop my monthly bills down. Lovely girls, sidra & Sandra ❤️❤️❤️❤️❤️❤️

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hi Audrey,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra & Sandra—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had such a laugh with Ryan and Sidra…

I had such a laugh with Ryan and Sidra today, such a lovely team in hartlepool Vodafone.
Able to upgrade my contract early, by trading in my device to cover my early fee. Never been happier.
Thank you 😊

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Charles,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Ryan in the…

Great service from Ryan in the hartlepool store

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hi Stephen ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ryan was absolutely amazing today

Ryan was absolutely amazing today, was able to breakdown my bill package, and give me clarity on my query.
As an elderly, I needed all the help I was given. Great store Hartlepool Vodafone

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Tony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick swift upgrade

Quick, swift upgrade. Went in for new phone. Sorted out extra SIM and broadband at same time. Sandra was fantastic.

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra was extremely helpful

Sandra was extremely helpful, went out of her way to give me a great deal

3 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hi Neil,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sandra —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sandra and sophie helped me transfer…

Sandra and sophie helped me transfer all my data from my old to my new device and were very informative and patient

Sophie also completed my trade in which gave amazing discount!!!

31 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Karen,

Thanks for the lovely review and fantastic support for Sandra and Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie and sandra helped me and my…

Sophie and sandra helped me and my husband upgrade to new phones amazing service!!

Would recomened fo anyone

30 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Jeannie,

Thanks for the lovely review and fantastic support for Sophie and Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I took a new contract today in…

I took a new contract today in Hartlepool vodafone' moving from EE. The service is top notch from the team and was thoroughly explained everything. They were even able to assist me with my phone set up and transfer-

So happy!
Thank you Sidra, Tiff and Sandra🥰🥰🥰🥰

29 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Bethany,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie was exceptional today bringing…

Sophie was exceptional today bringing me over to Vodafone from EE. MY BROADBAND and my new sim contract- thank you so much Vodafone in Hartlepool. Sidra And Sophie

29 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey Steven,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy with my contract today and the…

Happy with my contract today and the service I Received from Tiff and Sidra, the best service I've ever received, in any vodafone store- thank you so much Hartlepool!!! 😊

29 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

really happy with my experience today

really happy with my experience today, tiffany helped me come over to vodafone! love this store!
thankyou sidra & Tiff

29 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Hartlepool

Antwoord van Vodafone UK - Hartlepool

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer