Vodafone UK - Hastings Reviews 

295
TrustScore 5 uit 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Beoordeeld met 5 van de 5 sterren

Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Toon meer

Beoordeeld met 5 van de 5 sterren

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

295 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(295)

40.836 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Upgrade

Very helpfull

1 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Dan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Mark

We were assisted by Mark who was friendly, helpful and understood our requirements really well. He was exceptional and we felt very well cared for when choosing our new phone deal.

29 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Steven,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful. Emily and Mark were great.

7 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Campbell. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant Emily and Mark in…

Brilliant Emily and Mark in Hastings!Quite wonderful!

7 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Valerie. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was extremely helpful!

I went to the Hastings Vodafone shop to get a brand new Iphone and i ended up walking out with the Iphone 16 Pro Max for a very fair cheaper price. Emily (the lovely girl who served me) got my price down and was so friendly towards me when I had no scooby.

6 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Neffy. Thank you for your review for Emily. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, great service, brilliant deal. Very happy 😁

2 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi David,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 Star Review Lewis was excellent

5 Star Review Lewis was excellent

1 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi James. Thank you for your review for Lewis. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service from Mark.
Couldn’t fault at all!

1 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hastings

Hi Roger. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

10/10 customer service

Couldn’t fault Mark at the Hastings store, 10/10 customer service to help us find the best deal to suit our needs

1 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Ellie. Thank you for your review for Mark. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hastings Excellence branch…

Your employees at the Hastings branch are an absolute credit to your company especially Marnie

1 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Mervie. Thank you for your review for Marnie and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff member (Marnie) had excellent…

The staff member (Marnie) had excellent knowledge, was helpful and patient throughout and spent a lot of time ensuring my enquiries were answered well

17 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi David,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff, Highly recommend

Great experience talking with Mark in store today as my partner was looking to upgrade or go for a sim only contract. Very friendly and would highly recommend.

6 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Rochelle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark was extremely helpful with…

Mark was extremely helpful with changing my sim plan, managed to save me money while upgrading my data to a better offer, went through everything super clear and was very precise with all the information that he gave. Couldn't recommend him high enough

6 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Adam,

Thanks for your review and feedback for Mark! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Everytime im in your store always…

Everytime im in your store always satisfying very helpful

2 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hello, Graham,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New Broadband set up.

Had a fantastic service from Marnie and Emily with setting up my new broadband package.

Both were extremely helpful and attentive.

I would highly recommend their services.

15 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Kieran,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Mark, the assistant manager at the Hastings branch helped us over two days, patiently helping us as we made up our mind overnight. Best thing about his expert service was his genuine determination to save us money and tailor the package to our specific needs. Fantastic service.

6 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hey Damon, Thanks for your wonderful feedback for James. It's really good to see he was patient while you made your decision.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Faultless service.

First off, it's several experiences.

The first was in Nov 2017 when my phone got damaged. Lewis at Vodafone Hastings sorted everything out with no drama at a particularly stressful time. New phone, SIM-only, same number.

Second time remains a mystery, but the lady helped sort out my issue.

Third time was this week. I had ordered by phone a hotspot which I couldn't get up and running. A visit to Priory Meadow saw Lewis again resolve an issue (faulty item) and reduce my monthly bill. Again, no drama, no fuss, and friendly banter whilst the computer did its stuff. We joked about cinema and my facial disfigurement without any awkwardness.

Isn't that part of what customer service is?

The whole gang down there are wonderful.

30 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Gary,

Thank you for taking the time to leave us a 5 star review and the great feedback about the team when you visited us on store.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark in the Hastings store was…

Mark in the Hastings store was extremely helpful and went above and beyond to help me with my upgrade.

1 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Katy,

We’re glad to hear you found the best option for you when visiting Mark in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, got everything we asked for and at a better rate.
Mark was very friendly and professional, our experience in store was a pleasure
Thank you

1 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Friend of Ted,

This is such a great review for Mark. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Marnie was really great in helping me…

Marnie was really great in helping me to make the best choice of what I wanted, she was patient with me, she gave me several options with details to facilitate my decision.

I made my choice and got my desired phone which was great, Marnie told me about the offer on the device I bought which I wasn’t even aware of, this got me more excited which is the reason I’m giving a 5 star review.

Generally, I had a good experience at the store.

29 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Hastings

Antwoord van Vodafone UK - Hastings

Hi Timothy,

Thank you for taking the time to review and sharing this great feedback for Marnie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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