Vodafone UK - Hemel Hempstead Reviews 

328
TrustScore 5 uit 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB


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Beoordeeld met 5 van de 5 sterren

Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

328 reviews

5 sterren
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4,9

Alle reviews

(328)

40.419 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hayden has been the most helpful…

Hayden has been the most helpful salesperson we have ever had in phone stores

15 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Will from Hemel was so kind

Will from Hemel was so kind, patient, charming and knowledgeable and all my account issues so swiftly and professionally. Highly recommended to visit.

15 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dealt with Hayden today in the Hemel…

Dealt with Hayden today in the Hemel Hempstead store. Hayden was extremely helpful and knowledgeable. He was very courteous and had a very pleasant manner. His customer service was exemplary. Thanks for all your help Hayden

11 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very clear and helpful advice from…

Very clear and helpful advice from Hayden.
Did what I wanted.

10 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really good staff in Hemel Hempstead

Really good staff in Hemel Hempstead, always attentive and really helpful - Thank you sunny and Hayden.

10 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harden has been extremely helpful and…

Harden has been extremely helpful and polite, he was very good at explaining what's we were doing, credit to the company

6 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Geoff,

Thanks for the lovely review and fantastic support for Harden.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden was wonderful

Hayden was wonderful! Very helpful

22 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Hemel Hempstead

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 Star customer service

Went into store this morning, apprehensive after an unsuccessful visit to StAlbans branch & many calls to customer service.
Sunny was brilliant & tried everything possible to fix my problem. Unfortunately it lies beyond what Sunny can do but he arranged for technical to resolve it for me.
I left the store without feeling a nuisance

20 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden and alina have been amazing help…

Hayden and alina have been amazing help my mum sort out her issues with her phone and sorted out a new sim for me aswell wonderful people and a credit to the company thank you very much

18 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden and alina have been wonderful…

Hayden and alina have been wonderful and helped get my issues with my phone solved bigthank you to both of them

18 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really good experience

Really good experience upgrading my phone.
Hayden explained everything very clearly and ensured I had the best deal for my needs.

16 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Haden was very helpful & very efficient…

Haden was very helpful & very efficient thanks

14 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Just preordered my iPhone 17 with…

Just preordered my iPhone 17 with Alina. Great customer service and it solved everything very quickly. Definitely recommend

12 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden great knowledge and customer…

Hayden great knowledge and customer service skills I am a happy new Vodafone customer

11 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden was amazing and very helpful.

Hayden was amazing and very helpful.

11 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sunny was helpful and talked me through…

Sunny was helpful and talked me through all the options with my various contracts

10 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Haydn was very helpful today!

Haydn was very helpful today!

10 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Jamie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Insta at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hayden is an excellent Guy

Hayden is an excellent Guy. Awesome experience and he sorted my issues with out any delay. Great sort to visit

10 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

Hey Idris,

Thanks for the lovely review and fantastic support for Hayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Bad customer service

One of your sales advisors, was next to useless. He was pushing high prices on and was patronising

4 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harden was great and very helpful

Harden was great and very helpful
Great guy worth his weight in gold

30 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Hemel Hempstead

Antwoord van Vodafone UK - Hemel Hempstead

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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