Vodafone UK - Inverness Reviews 

223
TrustScore 5 uit 5

4,9

11 Eastgate Shopping Centre, IV2 3PP Inverness, GB


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Beoordeeld met 5 van de 5 sterren

I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 11 Eastgate Shopping Centre, IV2 3PP, Inverness, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

223 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(223)

40.694 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service from Callum

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Luke,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service , friendly and got the best deal for me it was Callum . Very happy

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey There,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was very helpful todat fixing my…

Callum was very helpful todat fixing my phone settings

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Callum,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent experience…

Excellent experience today at Vodafone Inverness.
Both mine and my wife’s air plan renewed very happy with both.
Callum looked at lots of options to come up with good deals for us both.
Many thanks Callum.

17 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Terence,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum at the Inverness store was very…

Callum at the Inverness store was very helpful, professional whilst also friendly and very approachable.
Would definitely be asking for him on any future visits.
Thank you Callum

17 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Anne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, explained everything clearly and went above and beyond to ensure I understood what I needed to do to change my broadband provider Callum was the gentleman 1 saw

17 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and Callum explained…

Very helpful and Callum explained things well

16 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Rosemary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Welcoming

Welcoming, friendly and helpful member of staff called Callum.

16 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hi Judy, thank you so much for your wonderful review and the amazing support you’ve shown for Callum it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service was really helpful and…

Customer service was really helpful and explained everything clearly

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Calum,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade with extra.

Calum helped me with my upgraded Samsung Phone that I had ordered. Then he surprised me by suggesting I could save money and get better quality on my home broadband.

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Pamela,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, talked through the best plans with me and sorted it out quickly

10 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Chloe,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

I made an appointment online with…

I made an appointment online with Vodafone for a battery refresh at 11am. At 10am I was sent a reminder for the appointment and when I got instore I was told this service is no longer available in store and my phone would have to send it away with no replacement phone. I said that wasn't good enough due to the fact I had made an appointment via Vodafone and this was their issue to fix.

The man then went over to his colleague Cameron (manager of the store) and I witnessed them laughing at me due to the fact I had asked for a replacement phone - when I asked what was funny Cameron advised me that their colleague (who was talking to another member of thr public and was nowhere near them) had made them laugh and that 'not everything is about me', he then continued to be extremely rude and patronising, not offering any help and then walked away from me

6 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

I am sorry to hear about your recent experience, I appreciate how frustrating this can be. Please reach out to the teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram
at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was very helpful and made buying…

Chris was very helpful and made buying a new phone very easy

18 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Jordan sorted a number of issues for us, including virus problems. Very helpful getting us a cheaper, better service deal whilst we were there too. Spot on.

21 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Andrew,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jordan provided excellent service

Jordan provided excellent service. No hassle and extremely helpful

4 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jordan was fabulous

Jordan was fabulous ! So knowledgeable kind and helpful. A credit to Vodaphone . Went above and beyond to help.

19 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Jordan so lovely and helpful really patient it is a big help when I’m disabled , explains everything and takes time thank you so much

18 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Professional and knowledgeable help

Chris provided a professional and knowledgeable service this morning. I had various questions about a new contract and not only did he listen and advise me he provided the support I was in need of and arranged everything. My experience is one of being very grateful.

14 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey there,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, efficient, friendly and informative.

14 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jordan has been very helpful and…

Jordan has been very helpful and patient. I managed to sort my main accounts with no issues. We need more people like him for excellent customer care and support.

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Inverness

Antwoord van Vodafone UK - Inverness

Hey Dorris,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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