I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Toon meer
Bedrijf heeft geantwoord
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Toon meer
Bedrijf heeft geantwoord
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Inverness
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Verenigd Koninkrijk
4,9
Uitstekend
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jordan Great service and explanations…
Jordan Great service and explanations and patience. Fantastic .
13 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Elizabeth,
This is amazing feedback for Jordan. Thanks for sharing, we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was extremely helpful with my…
Jordan was extremely helpful with my order to upgrade my home broadband to fibre and help me save on my account for he was able to make the required changes once he identified the issue and he was, able to show additional support and guidance on the future of my account
7 februari 2025
Review zonder uitnodiging
Jordan was very helpful
Jordan was very helpful. Explaing clearly the new terms and conditions. Also he offered broadband which I am now considering.
6 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Kathleen,
This is lovely feedback for Michael. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future, or to discuss an Home Broadband line with us. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was very helpful when I went to…
Jordan was very helpful when I went to get a new phone. He went through all my options and explained the prices.
7 januari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Margaret,
Thank you for taking the time to leave us a 5 star review and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
Kind and helpful service from Jordan
Kind and helpful service from Jordan. He sorted my problem and explained best ways forward for me. Thank you.
2 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Angela,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was very helpful and help me set…
Jordan was very helpful and help me set up my new phone very easily
2 december 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Neil,
Thank you for your review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dear sir / madam or to whom it may…
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfriend ( Margret ) and ended up getting a new tariff for myself!
Too!! I can only say that your phone assistant ( Chloe) was very informative, very knowledgeable , very polite and put quite simply made the whole experience an absolute joy to do !
30 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Angela. Thank you for your review for Chloe. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was explained in detail by…Jordan excellent service
Everything was explained in detail by Jordan. Very easy to understand what happens next with installation.
29 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Janice,
Thanks for your review and kind feedback for Jordan! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan vv helpful great servce
29 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Thanks for the brilliant review, Paul. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New Broadband
Chloe gave clear and simple explanations of what my new broadband deal will offer in-store in Inverness. Excellent customer service
21 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Gordon,
Thank for the five star review. It's great to see our Inverness team provided the level of service we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Inverness Chloe Customer Service
We went into the Inverness branch with an issue with adding a card onto the wallet. Chloe was fantastic, she didn’t manage to add it however we have ordered a new phone and I also upgraded mine. We were in and out of there for over 2 hours the shop computers were playing up so made things a little bit more tricky. Thank you Chloe for your customer service today.
12 november 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Phillippa. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was seen by Jordan
Was seen by Jordan. Sorted out phone contract, Internet and an additional sim. All very informative and quick.
A pleasant stress free experience.
30 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi John,
Thank you for taking the time to leave us a 5 star review and congrats on your new contract and additional SIM.
Thanks,
The Vodafone Social Media Team
Excellent service from Jordan today
Excellent service from Jordan today , sorted out all my families needs . Thanks
10 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Anne.
Thanks for your kind words and taking your time to share this experience in store with Jordan. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was very helpful in setting up…
Jordan was very helpful in setting up my new phone ..very patiently answering all my questions which were many .
His interpersonal skills &his knowledge were exemplary
8 oktober 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Robert,
It's great to see you had such a positive experience with Jordan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service was excellent
The service was excellent. Tom took his time to explain everything to my elderly mother-in-law and set up the phone for her with only basic apps.
13 september 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Hans,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Tom and his great service he has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Antwoord van Vodafone UK - Inverness
Hi Karly,
Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service from Jodan
Good service from Jodan, everything well explained.
6 september 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Catherine,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was a great help and he helped…
Jordan was a great help and he helped me purchase a phone I could use. Great help
6 september 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Elizabeth,
Thanks for the great feedback for Jordan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional
Above and beyond service from Chloe in Vodafone Inverness. She could not have been more helpful or patient.
5 september 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Ross,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Chloe provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Very helpful
Chloe was really helpful and took the time to explain my options. Great service and fantastic people skills. Thanks again 😊
5 september 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Inverness
Hi Carolyn,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the experience Chloe provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.