Vodafone UK - Irvine Reviews 

302
TrustScore 5 uit 5

5,0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Beoordeeld met 5 van de 5 sterren

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... Toon meer

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Beoordeeld met 5 van de 5 sterren

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... Toon meer

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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

302 reviews

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5,0

Alle reviews

(302)

40.266 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Vodafone Irvine

Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.

23 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi Jon. Thank you for your review for Kayleigh. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nathan was a great help

22 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hi Pete, thank you for the 5 star review and we are glad Nathan has been able to help you.
Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

5 stars plus for the helpfulness and…

5 stars plus for the helpfulness and friendliness the staff expressed during a stressful time , really glad should have moved to Vodafone sooner, Thank you Chloe & Andy

22 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hi Gillian. Thank you for the 5 start review and we are glad to hear about the great service the team has provided you.
Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nathan was extremely helpful

Nathan was extremely helpful. A very pleasant expert today.

22 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hi M Bennett. Thank you for the feedback about Nathan and how helpful he is and you are happy with the service provided.
Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taylor has been exceptionally helpful…

Taylor has been exceptionally helpful and a true credit to the company.

21 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hey Richard,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andy was very supportive

Came to store to get a new phone. Fantastic service from Andy, nothing was a bother and also very helpful in the set up and claim for the chromebook

1 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taylor unbelievable service as usual

Taylor unbelievable service as usual, give that man a raise!!

23 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi there,

It's great to hear about your recent experience, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great package deal from Andy

Needed a new phone as my old one was playing up. Went to Irvine branch and spoke to Andy, who asked me about mynphone and my usage habits, and tool the time to ask about my broadband too.

And my managed to get me a package for not much more than I was already paying and set my new device up for me to use right away!

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hi Peter,

It's great to hear this feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mel was fantastic!

Went to see about renewing my son's SIM only and spoke to Mel who was able to help sort me out with a new deal and a new plan.

Will be back to sort the rest of them out in the future!

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hi Andrew,

It's great to hear about your recent experience and feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kayleigh was very helpful and efficient…

Kayleigh was very helpful and efficient and polite and courteous. I felt she explained everything and couldn’t do enough to help.

6 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hi Caroline,

This is a great review for Kayleigh. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Andy didn't mess about. Great service and sales!

Came to Irvine store to enquire about roaming on PAYG. Spoke to Andy who shown me the difference between PAYG with roaming and paym with inclusive roaming. Now have a great plan with euro roaming for less than I was topping up!

1 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Irvine

Hi James,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andy was patient and helpful

Came to irvine to see wht my data had stopped working. Spoke to andy who che ked out my account and number and found that i had ran out of data. Andy sorted me out with a mifi box to get internet back

1 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi Betty,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in for new phone was helped by…

Came in for new phone was helped by kayleigh got exactly what I wanted explained everything great service

26 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi Roy. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited the store and was helped with…

Visited the store and was helped with my upgrade and trade in by kayleigh she was polite and friendly would definitely recommend her to my friends and family

26 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi Jace. Thank you for your review for Kayleigh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service and very helpful

16 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi John,

Thanks for sharing this amazing feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taylor was brilliant

Taylor was brilliant

3 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi Gary,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Andy

I'm very happy and grateful for all the help received from Andy in the irvine store. He was very patient and understanding with my issue and helped me greatly. Thank you so much.

1 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi Alison. Thank you for your review for Andy. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer advisor was very kind

The customer advisor was very kind, helpful, and a joy to be around. Very happy person. 😊

1 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Irvine

Antwoord van Vodafone UK - Irvine

Hi Samantha. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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