Vodafone UK - Kendal Reviews 

224
TrustScore 5 uit 5

4,9

8 Westmoreland Centre, LA9 4LR Kendal, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Needed help in setting up e-sim for a forthcoming trip and was so helpful and actually set my phone up.i was so pleased with the service and ever so grateful

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The patience of Morgan and his help in all aspects of updating my accounts. He remained calm regardless of the volume of customers in the store.Really helpful information and nothing was too much trou... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 8 Westmoreland Centre, LA9 4LR, Kendal, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

224 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(224)

42.916 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Renewing my broadband and sim contracts…

Renewing my broadband and sim contracts and both great deals. Both better than I expected.
Also the staff were approachable and Pearl who served me was knowledgeable and friendly.

27 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey Grace,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ted was extremely helpful and we will…

Ted was extremely helpful and we will visit the store again shortly.

23 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Ted.

Great service from Ted.
Cheerful,helpful and knowledgeable.

13 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey Krysia ,

Thanks for the lovely review and fantastic support for Ted.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mick helped me so much

Mick helped me so much! He was so kind and patient when I asked him a million questions. He found me a great deal on an iPhone 16 and reduced my wifi bill! He is 100% the reason I moved from 02! Thank you!

11 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey there,

Thanks for the lovely review and fantastic support for Mick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Valerie and Ted were amazing help both…

Valerie and Ted were amazing help both times I came in recommend 👍

11 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey Owen,

Thanks for the lovely review and fantastic support for Valerie and Ted.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Pearl was amazing

Pearl was amazing, she was very helpful and polite and explained all the details in a way that was clear and understandable

8 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and lots of help

Great service and lots of help. Val was a pleasure to deal with.

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey Rebecca,

Thanks for the lovely review and fantastic support for Val.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Overall excellent

Overall excellent, staff are very helpful and considerate

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hi Letecia,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lovely Helpful Staff, Deserve Recognition :)

I always say that this particular store is the main reason that I haven’t given up on Vodafone completely - and I mean it! The staff are just lovely: very welcoming and knowledgeable, and the customer service is brilliant. I’ve had a lot of issues with Vodafone itself: but whenever something happens I go to this store - the staff there really do go above and beyond to help their customers out, and I always leave them happy. I don’t think I would get the same level of help or expertise in many other places, and that genuinely is the reason that I continue to use Vodafone above other providers.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey there,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We came into store for a lead and Ted…

We came into store for a lead and Ted was very helpful with upgrading our contracts to save us money.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hey Sarah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mick has helped me out today.

Mick has helped me out today.
Friendly, helpful and patient - and solved the problem!

10 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kendal

Hi Beryl,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Ted cleaned my phone. Taught me how to do it myself for the future!

10 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Gillian,

Thanks for the lovely review and fantastic support for Ted.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Pearl was so professional

Pearl was so professional, informative & helpful.
Upgraded my data package with no issues.
Thank you

9 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Cath, ​

Thanks for the lovely review and fantastic support for Pearl. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Val was amazing

Val was amazing, really spent time finding best solution for us and making sure it was exactly what we needed. Credit to the business.

3 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Phil,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Ted

Excellent service from Ted. Helped with my emails on my phone!

24 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Rebecca,

Thanks for the lovely review and fantastic support for Ted.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great servoce

Great patient, knowledgeable service thank-you!

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Carole,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mick has helped today

The service couldnt have been better, thank you.

11 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful

Super helpful. Val at kendal was so helpful and patient.

6 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Debbie,

Thanks for the lovely review and fantastic support for Val.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect
So polite and patient and very knowledgable

6 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Kendal

Antwoord van Vodafone UK - Kendal

Hey Sue,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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