Vodafone UK - Kirkcaldy Reviews 

462
TrustScore 5 uit 5

5,0

Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB


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Beoordeeld met 4 van de 5 sterren

Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service from Terrie and Jade, very helpful and knowledgable, will definitely return, it was a pleasure to deal with them both

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

462 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(462)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ashleigh and Gary were amazing

Ashleigh and Gary were amazing. Used this store many times and they are always so good. Wouldn't change from Vodafone!

16 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Jane,

Thanks for the lovely review and fantastic support for Ashleigh and Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was excellent throughout the whole…

Gary was excellent throughout the whole transaction. He demonstrated honesty, professionalism, and genuine helpfulness at every stage.

15 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Jof R, ​

Thanks for the lovely review and fantastic support for Gary. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas was super helpful getting me a…

Thomas was super helpful getting me a new sim contract for my phone today. He also gave me prices for my home broadband as I’m considering moving over.

15 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Store always very helpful and great…

Store always very helpful and great with customers.

12 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Janis,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Renewal for sim was coming up

Renewal for sim was coming up. Served by Gary who done the renewal in minutes. Great service. Thank you

8 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Bert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Terri was fantastic!!

Terri was fantastic!!! 5 star customer service and so knowledgeable about the products and services on offer!! Terrie guided me through the whole process with ease, which was amazing as my phone and tech knowledge isn’t great. I will definitely go back to Terrie for my next phone!! Excited for my new phone!!

7 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Lesley,
 
Thanks for the lovely review and fantastic support for Terri.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gary was very helpfull

Gary was very helpfull, telling me what would ne right for me..really cheerfull, nothing was too much trouble for him, loads of advice

7 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Wendy,
 
Thanks for the lovely review and fantastic support for Gary.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Extremely patient in assisting sorting new phone

5 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Brian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

fab as always

fab as always, very helpful

5 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hi Colin,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent first class experience

Excellent first class experience. The staff were so friendly and welcoming. Will definitely be back.

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Nigel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent first class service

Excellent first class service. The staff were more than helpful, couldn't do enough for me.

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great team and great customer service

Gary gave me a great customer service. Very friendly environment and it's good to see Tam and Ashleigh still here. They gave me great help too, last year.
Thank you!

23 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Silvana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff

19 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Gordon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff are very helpful so pleased…

The staff are very helpful so pleased to help with any problems

12 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Bob,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and friendly staff

Great service and friendly staff

11 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Audrey was really helpful and competent…

Audrey was really helpful and competent and managed to sort my phone problem in no time!

2 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Kirkcaldy

Hey Wilma,

Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New contract!

Really helpful and informed assistants

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Audrey was fab today

Audrey was fab today. Gave me plenty info and was very polite and attentive. Would definitely come back

21 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hey Poppy,

Thanks for the lovely review and fantastic support for Audrey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Moved over from Tesco Mobile and Gary…

Moved over from Tesco Mobile and Gary guided us the whole way and gave us excellent service and advice. Recommend store.

19 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Welcome to the Vodafone network! If you ever need anything, just reach our to our team on Facebook or Instagram.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

THOMAS

Just had the best customer service from Thomas , not only was he patient as I was a nightmare as haven’t a clue with phones or technology? He went above the duty and fixed a major problem with my current line, and I now can say I am a vodaphone customer.

Thomas even worked through his lunch break to go above and beyond his duty.

I can say I will definitely return to Vodaphone Kirkcaldy as all members of staff have been super patient and professional.

17 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Kirkcaldy

Antwoord van Vodafone UK - Kirkcaldy

Hi. We appreciate you taking the time to share your experience. We're happy to hear that you received excellent support and patience. We're glad that the team was able to resolve your issue. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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