Vodafone UK - Lewes Reviews 

133
TrustScore 5 uit 5

4,9

3 High Street, BN7 2AD Lewes, GB


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Beoordeeld met 5 van de 5 sterren

Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with Taylor today He is amazingly Polite, kind, and very helpful. It’s always an enjoyable experience to buy a new phone as Taylor is so caring and sets everything up for... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 3 High Street, BN7 2AD, Lewes, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(133)

39.680 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Great service, brilliant team extremely helpful. I highly recommend! My go to Vodafone shop

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Emma,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack a great ambassador …

Jack provided the best of old fashioned good service. A very friendly and polite manner with every assistance willingly give.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey Tom,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Taylor for your help with…

Thank you Taylor for your help with broadband, mobile and new phone look forward to using all three.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey Mydia,

Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you

Everything I wanted to know was sorted out.

27 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey Baker,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taylor was so super helpful

Taylor was so super helpful. He went over and above in his help.

26 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Lindsey,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taylor was very helpful and patient.

Taylor was very helpful and patient.
Thanks very much.
Appreciated.

16 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable adviser

Friendly and knowledgeable adviser, explained options clearly.

15 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey Catherine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taylor was extremely helpful and…

Taylor was extremely helpful and informative advising on best upgrade for me

12 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey Rachel, ​

Thanks for the lovely review and fantastic support for Taylor. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful & Patient with explaining all…

Helpful & Patient with explaining all aspects

10 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey Richard,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Ann,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience In store

Great experience In store, really helpful friendly advice, I would definitely return that’s for sure!

23 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Perfect help

Very patient and understandingbhelp as I had a stroke George was very helpful I will come back again when I need to excellent service just what I needed

15 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lewes

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack at Lewes Store

Jack was exceptionally helpful over the course of a couple of weeks. He helped with a number of queries, including purchasing a new iPhone and setting up Broadband. Really friendly and knowledgeable.

6 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taylor was very helpful and sorted out…

Taylor was very helpful and sorted out the main issue I was having with my phone. Five stars!

4 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Alison,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

They are very experienced and friendly

27 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Alireza,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful friendly service

5 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing Customer Service, Great Communication and Super fast Service

Been wanting to upgrade my phone for so long so I popped by to Lewes Vodafone today. I met the lovely George he answered all the questions I asked and help me choose the best phone and air time plan. Very happy with the new iPhone 16 plus in pink <3! Amazing customer service, communication skill on point , fast service. Thank you Vodafone team! Will continue to be a loyal Vodafone Customer.

26 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant Excellent Customer Service

I have been with Vodafone UK since having a mobile was made readily available to the general public many years ago and never changed my phone provider.
Also I have never had a problem with Vodafone services until unfortunately last month so consequently never had to make a complaint. But I cannot praise highly enough Vodafone’s frontline shop team in Lewes for helping me every step of the way to try and rectify my problem. The problem was not directly their fault but the manager George, and his staff Rikki and Jack were utterly amazing. Their professionalism kindness and empathy went a long way to solving a very annoying situation with my new phone. I only wish more frontline staff had their brilliant customer service skills professionalism and kindness. Head Office you have a great team of brilliant staff in Lewes they are a huge asset to your company. They deserve a HUGE THANK YOU. I would highly recommend them to family and friends any day and will continue to be a loyal customer because of them.

27 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was amazing I couldn't be more happy…

It was amazing I couldn't be more happy with the Service

5 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a brilliant experience at the…

I had a brilliant experience at the Vodafone store in Lewes today. I am not technically sound in the slightest and George the Store Manager very kindly transferred all of my old phone information onto my brand new Samsung Galaxy S25 Ultra. I was able to go and do my food shop while I waited for the process to be completed. George gave me fantastic customer service and even put my screen protector on and swapped things around that had been sent incorrectly. I would highly recommend Vodafone in Lewes and especially George for going above and beyond by helping me in such a thorough way. It was a ridiculously hot day and the air con in store made the experience even more enjoyable. Thank you George and Vodafone! :)

21 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Lewes

Antwoord van Vodafone UK - Lewes

Hi Beth. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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