I had an awesome experience with the staff that attended to me this morning. Very pleasant and quick to attend to customers with smiling face. In a very short space of time she resolved the issue tha... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 70,Lewisham Centre, SE13 7EP Lewisham, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... Toon meer
Bedrijf heeft geantwoord
Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... Toon meer
Bedrijf heeft geantwoord
I went in to the branch in Lewisham and talked with Ketsia about getting a data sim to run my home internet. She really took trouble to work out the best deal for me, and then overcome various issues... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Lewisham Shopping Centre
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
Unit 70,Lewisham Centre, SE13 7EP, Lewisham, Verenigd Koninkrijk
4,9
Uitstekend
207 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you Hadsan
My name is Trevor, I was greeted and looked after by this lovely man named Hassan. My screen was not working so he recommended me the next best thing to do.
He also showed me options available to me if I did upgrade
He also looked at my bill and lowered my tariff.
11 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Trevor,
Thanks for the lovely review and fantastic support for Hadsan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ms Garcia was excellent in her customer…
Ms Garcia was excellent in her customer services skills.
3 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dennis very helpful & professional
28 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Julie,
Thanks for the lovely review and fantastic support for Dennis .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really helpful and got me the phone I…
Really helpful and got me the phone I wanted
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Mon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service , personable , asked the right questions to find us the perfect plan , Thank you Dennis
14 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Chafik,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dennis was great
Dennis was great! Super helpful and informative and got us everything we needed.
14 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Harriet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was excellent
Mo was excellent, helped me pick a phone after having not upgraded in 8 years, helped me through the plan prices, and additionally, helped me transfer my phone as a bonus! Would highly recommend Vodafone Lewisham and Mo especially :)
23 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Nina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Sahra,
Thanks for the lovely review and fantastic support for Dennise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
THEIR NETWORK IS STILL ONE OF THE BEST
6 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Maria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was excellent
Mo was excellent, handled my query well and gave me a nice plan that adhered to my needs, heavily recommend Mo and his lovely colleagues who looked after me and my wife :)
5 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey there,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the store today and the…
I came into the store today and the advisor made me aware that I am paying for 2 data sims that I was unaware he helped me cancel those sim and upgrade my mums sim to unlimited plan for only £1 more. His name is Hassan
22 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Karen,
Thanks for the lovely review and fantastic support for Hassan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christina was very polite had time and…
Christina was very polite had time and explained everything to me.
21 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hey Jacqueline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very good service by Boryana
Very good service by Boryana. Very happy
18 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
We're happy to hear you had a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
my phone got stolen
my phone got stolen. i was really worried. hassan helped in regards my insurance. he put me through to the insurance
18 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
We're sorry to hear about your phone being stolen and the worry it caused. We're glad we could assist you with your insurance claim process. Thank you for sharing.
Vodafone Social Media Team
Mo was very nice and polite
Mo was very nice and polite about he made us hit the sales that we wanted to hear and the price were just right. Thank You Mo
18 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hi. We're so happy to hear that you received such great service and got the prices you wanted! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Cristina
I was served by Cristina. Thank you very much,,the service was fantastico
17 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Vodafone: A Masterclass in Corporate Evasion and Customer Contempt
Since early September, I have been caught in what can only be described as a Kafkaesque ordeal with Vodafone. This company appears more adept at deflection and delay than at delivering on even the most basic customer obligations.
My issue began on 4th September at the Lewisham branch and has since spiralled into a relentless cycle of misinformation, missed calls, and broken promises. Despite repeated assurances, including a recent one from a so-called "Specialist Care" agent, I have yet to receive the refund Vodafone has explicitly acknowledged is owed to me.
Every attempt to resolve this has been met with evasiveness. I was told I would be consulted on a resolution. Instead, I was informed it would be emailed without discussion. When I returned a missed call within the hour, I wasn't connected to the agent handling my case but was redirected to another staff member who contradicted the previous information entirely.
This is not a communication breakdown; this is systemic mismanagement, bordering on deliberate obstruction. The catalogue of inconsistencies suggests either stunning incompetence or a deliberate strategy to frustrate customers until they give up. I'm not doing that.
If Vodafone fails to resolve this immediately, I will escalate to Ofcom and pursue action in small claims court. Customers deserve transparency and accountability, not corporate spin and stonewalling.
Avoid Vodafone if you value your time, money, and sanity.
4 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
We appreciate you bringing this to our attention, please be assured that this is not the level of service we aim to provide to our customers. I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. Please come chat to my team on Facebook so that we can take further details at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Zak went all the way to try to sort out…
Zak went all the way to try to sort out the issue with my Internet mobile. Since Tuesday with the issue with Vodafone network I haven't been able to use my phone. I spent hours on the phone with customer service and we couldn't get it solve. They ordered a new sim which is supposed to come in few day. But today I received remarkable customer service from Zak who made sure I leave the store happy.
18 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Lewisham Shopping Centre
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Antwoord van Vodafone UK - Lewisham Shopping Centre
Hi Ben. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.