Vodafone UK - Lisburn Reviews 

158
TrustScore 5 uit 5

4,9

67 Bow Street, BT28 1BJ Lisburn, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Saila has made upgrading very seamless and easy. Would highly recommend. By far the most helpful Vodafone staff member I have come across.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 67 Bow Street, BT28 1BJ, Lisburn, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

158 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(158)

42.866 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good service and friendly staff

Good service and friendly staff.

14 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hi Irene. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exemplary (human) customer service

I wish to commend the staff in your Lisburn branch, particularly Giani and Jack, for their customer service regarding setting up my new contract. Giani persevered, clearing numerous obstacles built into my old contract, which enabled transitioning to my new phone. Both Giani and Jack ably demonstrated how going the extra mile can make a difference. I only hope that Vodafone hq can replicate such exemplary service by acknowledging how difficult navigating this process was, especially for me. This could perhaps be in the form of offering some good will gesture regarding my contract.

11 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lisburn

Hi Hugh,

This is lovely feedback for Giani and Jack. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great job by Jack today when changing…

Great job by Jack today when changing to a new iPad very patient friendly and professional greatly appreciated

25 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Thanks for the great feedback for Jack, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service and care from the boys in…

Great Service and care from the boys in the Lisburn shop, Top Job

21 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hey Stephen,

Thanks for letting us know what an amazing job our Lisburn Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very informed and helpful ...

very informed and helpful .... Meaning... thanks do much for help to buy new phone ..delighted with purchase

1 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent service. Was very happy with the customer service. Rohan the young man serving me was very patient and pleasant even after I changed my mind several times. Thank you!

30 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lisburn

Hi Catherine,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service very helpful with what I…

Good service very helpful with what I needed

27 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lisburn

Hi Curtis. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff especially Geani…

Very helpful staff especially Geani made my visit very helpful.

27 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lisburn

Hi Janet,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone sorted

New phone sorted

23 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lisburn

Hi Maura,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rohan the advisor was extremely helpful…

Rohan the advisor was extremely helpful and went over and above to get my accounts all updated

23 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy and polite advisor

Very happy and polite advisor, Geani as I got my bill reduced for 2 sim plans on my account

19 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hi there,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service in store

Excellent service in store

22 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Thanks for the five star review, Fred. It's great to see you had positive experience in store! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

service great in store

service great in store, got sorted quickly

15 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hi Geoff,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience

15 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hi Kathryn,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Transfered to new phone all went well

Transfered to new phone all went well

6 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hey Stephen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Top Rate service from jack in the…

Top Rate service from jack in the Lisburn store, highly recommend

18 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hi Violet,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Sophie

Great service from Sophie, happy with new phone and happy with the service in store.

5 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Hi Thomas. Thank you for your review for Sophie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy customer!

I have just upgraded my Phone the person who assisted me was so kind helpful and patient his name is Jack

9 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Thanks for your fab feedback Mary. It's great to see you've upgraded with us, I hope you're loving your new phone
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack is highly recommend

Jack is one of the most helpful customer service people I have come across in a long time. He talked us through lots of options for different phones. Nothing was too much bother

9 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Lisburn

Antwoord van Vodafone UK - Lisburn

Thank you for your review. It's good to read Jack was able to help to with your new contract options
Thanks again, The Vodafone Social Media Team

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