Vodafone UK - Liverpool St Reviews 

192
TrustScore 5 uit 5

4,9

17 Liverpool Street, EC2M 7PD London, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Liverpool St

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 17 Liverpool Street, EC2M 7PD, London, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

192 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(192)

41.418 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Oumar is a very good worker and he is…

Oumar is a very good worker and he is ver kind a 10 worker

7 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. Oumar was very helpful. Liverpool street vodafone branch

7 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey Ursu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Easy going agent named Oumar!

25 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Lu. Thank you for your review for Oumar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anisa was fantastic

Anisa was fantastic, very fast, efficient, on the ball. Thank you 🙂

1 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Daisy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sebastian helped me freeze my phone and…

Sebastian helped me freeze my phone and get set up on a new one after it was stolen. Helped me get through a difficult morning. Great chap!

28 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey Roberrto,

Thanks for letting us know what a fantastic job Sebastian did at getting everything resolved for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Truly Amazing

Amazing, friendly guy. Amazing service and definitely deserve a raise.

28 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey Sabyasachi,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The store experience was amazing

The store experience was amazing! Everyone in the store was welcoming and knowledgeable. Shout out to Sebastian and Rodel!!

26 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi there,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Got what I needed in a timely manner

26 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey Daniel,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The comedy duo

The comedy duo
Names rodel
And tahmid
Where so helpful they both deserve at least a 20 per cent pay rise as they went above and beyond customer service

25 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey Darren,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best customer service

I have never had a good experience at a phone shop until today. Anisa was amazing. She was so patient and kind. She explained every step of the process and answered all my questions. I finally understand how it all works and I’m so happy I walked into the store when I did.

6 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey Lamees,

Thanks for letting us know what an amazing job Anisa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anisa was so helpful and kind

4 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Got my new galaxy s23 from here fast…

Got my new galaxy s23 from here fast and smooth experience with anisa happy to buy another handset from her when the time comes

15 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey Alexandre,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the Vodafone today not…

I went into the Vodafone today not thinking to buy anything. I was very confused and not clear on what I wanted then I came across an employer named anisa she made me understand all the difference. I can’t explain how great her customer service was she really made feel comfortable the whole time I was with her. I still can’t believe I left with a whole new phone when I came in not thinking to buy anything and I’m not mad about it. So thank you anisa 10/10 customer service 5 star rating

17 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

internet

Very friendly staff and got my internet issue sorted very quickly. Anisa was amazing. Very helpful and informative.

17 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Jonida. Thank you for your review for Anisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anisa was great!

Anisa provided great customer service, so helpful!

5 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Nela. Thank you for your review for Anisa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Not pushy, genuine service. How it should be.

Went to cancel my contract as the bills we're increasing, until I met Oumar. He professionally explained the reason it was going up (CPI + 3.9%), then offered me to upgrade early to a specialised SIM for my needs. Reduced my bill by almost half and even offered me a coffee - which I would have accepted if I was not allergic. 10/10 service.

12 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Tee,

Thanks for your kind review for Oumar.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great service by Oumar

Great service by Oumar. Very efficient and knowledgeable and he gave me a good deal. Thank you.

10 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Awais,

This is a great review for Oumar. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 1 van de 5 sterren

Useless

Useless. I have rang them numerous times regarding the essential package, they just don't want to know. If it was the bigger package I'm sure they would be intouch. Terrible customer service.

6 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Julie,

I can appreciate how frustrating this must be and I am sorry that your questions have not been answered. We have a list of frequently asked questions and answers about the Basics plan here: https://vodafone.uk/44cwhIV

You can also speak to the LiveChat team here: vodafone.uk/2LCJiTm and they will be able to help with any issues you are having with the plan.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Anisa, thank you for all your help!

29 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Liverpool St

Antwoord van Vodafone UK - Liverpool St

Hi Berfin,

Thanks for your review for Anisa.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer