Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Toon meer
Bedrijf heeft geantwoord
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Toon meer
Bedrijf heeft geantwoord
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
Bedrijf heeft geantwoord
Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Toon meer
Bedrijf heeft geantwoord
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hi Vodafone Team,
I’d like to share my view regarding my recent interaction with Alysia from your customer service team. She was excellent overall — very professional, patient, and helpful in resolving my issue.
It was a great experience, and I truly appreciate her assistance.
Kind regards,
Rasheed

Antwoord van Vodafone UK - Livingston

Antwoord van Vodafone UK - Livingston
Great help once again from young Cammy,he's a credit to your company

Antwoord van Vodafone UK - Livingston
Great knowledge and patience. Scott and his team were brilliant especially when there was an aggressive customer, they kept calm and very professional

Antwoord van Vodafone UK - Livingston
Great service from George. Knowledgeable and helpful all the way

Antwoord van Vodafone UK - Livingston
Eleanor was really helpful.She explained about the type of broadband that we required very clearly.She was extremely pleasant and courteous.

Antwoord van Vodafone UK - Livingston
Excellent service from George.
He really helped me when I lost my phone and again now that I have found it.

Antwoord van Vodafone UK - Livingston
Eleanor and Alysha-I was due for a new phone upgrade and I wasn't sure what to do or what I wanted. Eleanor and Alysha were incredible and went above and beyond! So happy with their customer service 🫶🏻

Antwoord van Vodafone UK - Livingston
Absolutely fantastic service from George, 5 star rating.

Antwoord van Vodafone UK - Livingston
George was very efficient at his job. Very polite and very knowledgeable. If I was using Vodafone Livingston again I would definitely ask for George.

Antwoord van Vodafone UK - Livingston
George gave great friendly service and made sure my needs were met. He explained everything well and answered all my questions.

Antwoord van Vodafone UK - Livingston
great service, very helpful and cheerful employee Eleanor

Antwoord van Vodafone UK - Livingston
Very helpful friendly staff. Trying to ensure customers get both what they want and need at the best available price.

Antwoord van Vodafone UK - Livingston
Great service from Cammy ,from vodafone Livingston

Antwoord van Vodafone UK - Livingston
Very helpful, friendly and patient, Scott took the time to help me and made the experience simple great customer service thanks

Antwoord van Vodafone UK - Livingston
Thomas was very attentive and answered all of my questions. I wanted to get an eSIM from a prime carrier in the UK rather than an eSIM reseller, so I came to Vodaphone. Thomas' service verified that I made the right choice.

Antwoord van Vodafone UK - Livingston
Thomas did a fantastic job helping us set up our phones. He was very knowledgable and kind. Great service, thank you!

Antwoord van Vodafone UK - Livingston
Thomas was so helpful in setting us up with a UK plan that economically best met our needs. He was very patient and helpful, thank you Vodafone!

Antwoord van Vodafone UK - Livingston
Cammy was brilliant in my local store today! Top notch engagement, really friendly attitude, knowledgeable and clearly trying to do his best to meet needs, and he exceed every single one of my expectations today. Hes a credit to your operation. Colleagues like Cammy are one of the main reasons I have stayed with Vodafone for almost 20 years.

Antwoord van Vodafone UK - Livingston
Incredibly helpful, calm, polite and fun with nice big smiles. Best phone shop I’ve ever been in. Would definitely recommend. Thank you to George for his patience and time and during things out for me. Also thank you to Cammy who also helped.

Antwoord van Vodafone UK - Livingston
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.