Vodafone UK - Llanelli Reviews 

159
TrustScore 5 uit 5

4,9

Unit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(159)

42.916 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy simple helpful just as it should be

Easy simple helpful just as it should be

12 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Thanks for your 5 star review, Ray! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and very patient

Very helpful and very patient

12 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Thanks for your 5 star review, Ann! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Humanity over Human Rights My Son's young family was visiting the…

My Son's young family was visiting the Llanelli store, when my three year old Grandson desperately needed the toilet, and was refused by a female member of staff. I complained to the CEO via email and had the company line rolled out to me. I understand that these are franchise businesses, however, when I was in business I would allow young children, accompanied by a parent, to go through my home to use the toilet. Luckily my Grandson managed to hold until they got to a more understanding business. What would have happened if he had lost control and another customer slipped, I wouldn't like to think what the repercussions would be.

10 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dom has the patience of a saint

Dom has the patience of a saint. Polite, honest and very friendly. If you have any problems he is the man to go to. If you need non like for like he is the most reliable one to see.

31 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant and friendly staff

Brilliant and friendly staff. Informative and full of information

21 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hello Scott,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had a problem with my bill ,Ann-Marie…

Had a problem with my bill ,Ann-Marie (store manager) In the Llanelli store sorted it out straight away.
Absolutely first class

20 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hi Steve,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

One of the best friendly staff I've seen

One of the best, friendly sales staff we have seen in store. Ethan made our experience straight forward and was a pleasure to talk to. He took the time to get to know his customers and we were happy to have purchased an apple watch at the end. Would definitely recommend Ethan to anyone who needs to go instore

10 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a significant problem with setting up entertainment pack

I had a significant problem with setting up entertainment pack on my phone. This weekend I wasted 3 hours on the phone to Vodafone. No one could help . I visited Vodafone Llanelli. Was ready to give up and just have sim only. The store manager A.M. spent under 20 minutes on the internal chat line, and now I believe I am set up correctly. The professionalism in store was outstanding, thank you….

5 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hi Rick,

It's great to hear about the positive experience which you had in store. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer experience with the…

Amazing customer experience with the most amazing staff.

3 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hi Kirsty,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great vist to vodafone llanelli

Great vist to vodafone llanelli. Dom was very helpful getting me a new phone and trade in top notch stuff , credit to the company give the man a raise!

31 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hi Declan,

It's great to hear about your recent experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Eathan and I believe it was Anne Marie

Eathan and I believe it was Anne Marie? I’m so sorry if I’m wrong. I collected an iPad and Eathan was brilliant help, did his job perfectly and Anne Marie was there to help and suggested switching to Vodafone with my current phone as I’m having trouble with my current provider. Lovely customer service!

30 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hey ,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ann Marie & Eathan amazing customer…

Ann Marie & Eathan amazing customer service! I wasn’t happy at all with Vodafone at all, in store staff at Llanelli were brilliant

2 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hi Kieran!

It's really great to hear Ann Marie and Eathan turned your experience around. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very understandable on settling…

Very understandable on settling balances very friendly service by all staff that I interact with quick and efficient

21 juni 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Llanelli

Hi Mike,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great....excelente

Great....excelente

12 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Llanelli

Antwoord van Vodafone UK - Llanelli

Hi IANCU,

Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, easy and straightforward

10 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Llanelli

Antwoord van Vodafone UK - Llanelli

Hi Jason. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

AnneMarie is a good customer service…

AnneMarie is a good customer service attendant spent 15 minutes and broadband and engineer appointment was sorted can't wait to use my broadband

27 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Llanelli

Antwoord van Vodafone UK - Llanelli

Hi AnneMarie,

Thanks for taking the time to share this feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service very friendly and helpful

Great service very friendly and helpful

23 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Llanelli

Antwoord van Vodafone UK - Llanelli

Hi Nigel,

Thanks for taking your time to share the experience you've had in our Llanelli store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service

8 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Llanelli

Antwoord van Vodafone UK - Llanelli

Hi Nicki. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly make it very easy to…

Very friendly make it very easy to understand everything!

4 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Llanelli

Antwoord van Vodafone UK - Llanelli

Hey there,

Thank you for taking the time to share this great review with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from the girls at…

Great service from the girls at Llanelli. Annmarie and Corey were fab! Came in with an issue on my phone and walked out saving money and with a new phone and Broadband! Thank you

26 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Llanelli

Antwoord van Vodafone UK - Llanelli

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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