Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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Lees wat reviewers zeggen
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Toon meer
Bedrijf heeft geantwoord
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... Toon meer
Bedrijf heeft geantwoord
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - London Stratford
Geschreven door het bedrijf
Contactgegevens
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Verenigd Koninkrijk
4,8
Uitstekend
523 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best customer service.
Best customer service.
Fast reliable service.
Good communication.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Akash help me get a brand-new iPhone 17…
Akash help me get a brand-new iPhone 17 within 24 hours and there were problems. This man was very patient very polite he is a credit to your company. Thank you very much Vodafone.
27 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Robbie,
Thanks for the lovely review and fantastic support for Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Akash provided me excellent service…
Akash provided me excellent service with great humility.
26 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Chayan,
Thanks for the lovely review and fantastic support for Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The service provided was…
The service provided was affordable,effective,reliable and well spoken I would well recommend seeing ARIB about any deals in store that the store could offer you
24 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Jake,
Thanks for the lovely review and fantastic support for Arib.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today i was in Vodafone in Westfield…
Today i was in Vodafone in Westfield Stratford and i had the best experience.
Hazal gave me the best costumer service i could have .
Amazing person , professional and definitely i will come again to ask for her services.
10 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hi Evis,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hazal—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Callum we all love you great trainer
9 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Monwar Adam made the visit very smooth…
Monwar Adam made the visit very smooth and helpful in placing most suitable order for me.
6 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
We're happy to hear that your visit was smooth and that you received helpful assistance in placing your order. Thank you for sharing your great experience!
Thanks,
Vodafone Social Media Team
Was served by Adam and Monwar
Was served by Adam and Monwar. Enjoyed their vibes, they have great chemistry. Made me crack up.
Gave me a great deal too, top guys
6 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
We're happy to hear that you enjoyed the team's energy. We appreciate you mentioning the great deal you received and your positive feedback.
Thanks,
Vodafone Social Media Team
Calum very helpful today
Calum very helpful today. Appreciate it😁
1 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
It was excellent service provided by…Mya
It was excellent service provided by Mya at Vodafone store Westfield Stratford London.she suggested the best deal for us really happy with the Mya's response 😍
22 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Today I visited a vodafone London…
Today I visited a vodafone London Stratford store to buy an iPhone..I m really happy to get good guidance to buy a device from Mya..She was really really very helpful and was so soft spoken.. She advised me what is the better option me to buy a device..Thank you Mya😍😍😇
22 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I was served by Calum in Stratford…
I was served by Calum in Stratford today. He is a very nice young gentleman and was very helpful, he really understood my needs and offered different options without being pushy.
Thanks Calym.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Andrea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
One of the Worst Customer Service…
One of the Worst Customer Service Experiences – Avoid Vodafone Westfield!
I had an absolutely terrible experience at the Vodafone store in Westfield. I went in regarding a phone exchange and refund, and instead of receiving proper assistance, I was met with misleading information, poor communication, and staff who clearly had no interest in helping customers.
They were more focused on talking about their nails and personal conversations than actually doing their job. Every time I asked for clarity, I was brushed off with vague or incorrect answers. I felt completely ignored and disrespected as a paying customer.
It’s shocking how unprofessional and unhelpful the staff are. This store is a perfect example of what not to expect from a major brand like Vodafone. If you value your time, money, and sanity — avoid this store at all costs. Go to a different branch or contact Vodafone online, because this one is a disaster.
Their Name Are Akash & pirscilla & Aammara if im not wrong
5 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Divya,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience at our Vodafone Westfield store. What you’ve described falls far short of the standards we strive to uphold, and we sincerely apologize for the frustration and disappointment caused.
We take customer service very seriously, and your comments regarding the lack of professionalism and attentiveness from our staff are deeply concerning. Please be assured that we are investigating this matter thoroughly and will take appropriate steps to ensure such behavior is not repeated.
Your experience matters to us, and we’d like the opportunity to make things right. If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I want to give 6 stars instead of 5…
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves it. Excellent work, thank you to the management for such an employee! He explained everything clearly, wrote it down, showed it to me and told me when to come back if something was unclear to me.
I took one star off the rating because of the other employees, whose attitude was not pleasant.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Marleena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The customer service was excellent and…
The customer service was excellent and extremely helpful, friendly and very informative. (Faizal)
26 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Monefa,
Thanks for the lovely review and fantastic support for Faizal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Monwar- great patient service for a…
Monwar- great patient service for a complicated process. 5 stars!
26 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you so much to Mahmut who helped…
Thank you so much to Mahmut who helped me switch to Vodafone today! After years with a terrible provider, I finally made the change – and I’m so happy.
He was very kind, patient, and explained everything clearly. Excellent service, super professional and helpful.
Really appreciated! 😊
23 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Alessandro,
Thanks for the lovely review and fantastic support for Mahmut.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam fixed my network issue that Apple…
Adam fixed my network issue that Apple could not resolve.
20 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Bekim,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer experience
Store manager and customer assistant Tamin have been an immense help with the complaint I had because customer service on the phone could not help me out. They are both amazing at their jobs and explaining things. Really appreciate the Stratford city team
19 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Roberta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into store and saw Adam
I came into store and saw Adam. He provided excellent customer service. Very concise and clear.
19 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - London Stratford
Hey Eshetu,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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