Vodafone UK - Londonderry Reviews 

189
TrustScore 5 uit 5

4,9

Unit 1 The Richmond Centre, BT48 6PE Londonderry, GB


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Beoordeeld met 5 van de 5 sterren

Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I dealt with Michael today in store and he was excellent, an absolute pleasure to deal with, would highly recommend Michael as an advisor and Vodafone overall as a shop and service

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Londonderry

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(189)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Marty always goes that extra mile he is…

Marty always goes that extra mile he is always pleasant and very helpful as well as very knowledge

1 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hi. We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member to be pleasant, helpful, and knowledgeable. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic at answering all queries and…

Fantastic at answering all queries and is very patient and polite.

26 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hi. We're happy to hear that our team was able to answer your questions with patience and politeness. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gareth was very helpful and…

Gareth was very helpful and accommodating. Wouldn’t hesitate to recommend

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hi. We're happy to hear that you found our service helpful and accommodating. Thank you for your recommendation; we appreciate your positive feedback very much! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and helpful.

Very knowledgeable and helpful.

4 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hey Marius,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service in store

Good service in store

22 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hey Benn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gareth was very friendly and very…

Gareth was very friendly and very effective in communicating the ins and outs of each plan.

17 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hi Noel. Thank you for your review for Gareth. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from the entire…

Great customer service from the entire team! It was a pleasant and stress free experience

2 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hey Aine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, so easy to work with. The guys looked after me really well

2 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. All staff very knowledgeable and helpful

27 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hey Chrisutian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jonathan was amazing

16 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Great to hear, thank you for the feedback!
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

16 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Thank you for the positive feedback :)
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful staff

Super helpful staff! They made upgrading my contract so straight forward.
Thanks again!

24 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hey Amy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Staff

Staff were exceptionally helpful and got me the best deal available.

1 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hey Stephen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff are all lovely and friendly

Staff are all lovely and friendly , and so helpful with getting the right deal

2 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Londonderry

Antwoord van Vodafone UK - Londonderry

Hey Haley,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 2 van de 5 sterren

This has to be one of the worst…

This has to be one of the worst internet providers I've ever been with. The internet is super slow, laggy and overpriced. I should have stuck with Sky broadband. Will not be renewing. Only reason this is not 1* is because the customer service are very responsive.

Also their response to this review says everything, just a copy and paste job. Who is Oliver? Shocking.

1 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Londonderry

Antwoord van Vodafone UK - Londonderry

Hey Oliver,

We know how important it is to stay connected, and we're happy to help you get this checked! Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly service explained so simply so…

Friendly service explained so simply so I could understand
Five star service from Michael Thankyou

30 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Londonderry

Hey Ann,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Called in for information about Roaming…

Called in for information about Roaming to the US. Jonathan and the rest of staff were very friendly and helpful.

28 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Londonderry

Antwoord van Vodafone UK - Londonderry

Hey Brandon,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent advice from staff and very…

Excellent advice from staff and very helpful.

6 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Londonderry

Antwoord van Vodafone UK - Londonderry

Hi Jackie, we are ecstatic to hear about your fantastic recent experience. It's great to hear everyone was so helpful. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

2025 Renewal

Called at Foyleside Vodafone shop today to renew my phone and Broadband contracts Marty advised and assisted me with everything successfully renewing my contract for another 24 months
Thank you Marty highly recommended assistance

30 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Londonderry

Antwoord van Vodafone UK - Londonderry

Hey Mary,

Thanks for the lovely review and fantastic support for Marty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

jonathon was amazing in helping me pick…

jonathon was amazing in helping me pick my new phone . Infact he helped me 3 years ago pick my last phone . He also realised i was entitled to free earphoneswhich was a massive bonus . Delighted with my new phone at a great price thanks jonathon

18 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Londonderry

Antwoord van Vodafone UK - Londonderry

Hey Justine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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