Vodafone UK - Long Eaton Reviews 

169
TrustScore 5 uit 5

4,9

52 High Street, NG10 1LN Long Eaton, GB


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Beoordeeld met 5 van de 5 sterren

Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were so happy with today’s service … Jay helped us sort out what we needed & got us the best deal that suited us. Thank you so much we really had a good visit & the staff were fab thank you 😊

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 52 High Street, NG10 1LN, Long Eaton, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

169 reviews

5 sterren
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4,9

Alle reviews

(169)

40.694 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Superr kool jackson...thank you very…

Superr kool jackson...thank you very much..rk

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Changing phone…

As always very helpful and knowledgeable, he explained everything, always a good experience.

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service thank you Jay for…

Very good service thank you Jay for your help and advice.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sasha And Jay are top!

I recently visited the Vodafone store in Long Eaton after struggling to upgrade my contract online, and I’m so glad I did. From the moment I walked in, Sasha was incredibly welcoming and approachable. She immediately listened to the issues I’d been facing online and took the time to fully understand what I needed from my new plan.

What stood out most was Sasha’s patience and professionalism. She explained all the available options clearly, making sure I knew exactly what I was getting with my upgrade, without any pressure or confusion. She handled everything quickly and efficiently, but never rushed me – it felt like she genuinely wanted me to leave with the best deal for my needs.

Her customer service skills are outstanding: friendly, knowledgeable, and very solution-focused. It completely took the stress out of what had been a frustrating process online.
I also had the pleasure of chatting with Jay while I was there. He was equally friendly and easy to talk to, adding to the relaxed and positive atmosphere in the store. Between them, they made the whole experience feel smooth and enjoyable, which isn’t always the case with phone contracts!

Overall, Sasha went above and beyond to make the upgrade process simple and stress-free, and Jay’s approachable manner really added to the experience. I left the store extremely happy with my new contract and very impressed with the customer service.

Highly recommend the Vodafone Long Eaton team – especially Sasha and Jay – for anyone looking for clear advice, great service, and genuine support.

3 oktober 2025
Review zonder uitnodiging
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We're so happy to hear that you had a positive experience in our Long Eaton store. It's great to know that the team were helpful and made your upgrade process stress-free. We appreciate you recommending our team for their advice and support!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always enjoy coming in Long Eaton…

Always enjoy coming in Long Eaton Vodafone..Fhalak always helps me and understands what I want from my iPhones…a brilliant shop.Thankyou

10 september 2025
Review zonder uitnodiging
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Hi Deborah,

Thank you so much for your wonderful review and the amazing support you’ve shown for Fhalak—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Briliant service

Briliant service
New contract sorted out very quickly very friendly chap
Also sorted my phone out and helped me get my cover screen as it should be very happy

10 september 2025
Review zonder uitnodiging
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Hey Yvonne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Insta at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

They were very helpful and a good…

They were very helpful and a good friendly service was given

9 september 2025
Review zonder uitnodiging
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Hey Joseph,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant

Very well communicated & helped me with all my questions

3 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

We appreciate your feedback and are so glad we could clearly answer your questions and assist you! Thanks for taking the time to share.

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in with a problem and Fhalak was…

Went in with a problem and Fhalak was very patient and took his time to solve the issue I had. Really helpful and will visit again for sure.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Jackie, ​

Thanks for the lovely review and fantastic support for Fhalak. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Neha

Great service by Neha. Really liked after me.

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Angela,

Thanks for the lovely review and fantastic support for Neha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional service 👏

Exceptional service 👏

4 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Linda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing experience with jay very…

Amazing experience with jay very helpful so grateful

15 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Jay

14 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Richie,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I recently went in to get a new phone…

I recently went in to get a new phone and the team have been really helpful! They've helped me to transfer all my stuff across which I was very happy with! Thank you team!😀

10 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hi Marg,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good work by the boys in store

3 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Tony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in my phone was playing up

Came in my phone was playing up. All sorted and guys were very helpful in store

2 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Jackie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant work.

2 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Bill,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Jay

2 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Gayle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sorted out my Mrs and mine phone really…

Sorted out my Mrs and mine phone really well. Thanks boys

1 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Long Eaton

Hey Aaron,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jackson is amazing

Jackson is amazing

21 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Long Eaton

Antwoord van Vodafone UK - Long Eaton

Hey Simon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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