Vodafone UK - Lowestoft Reviews 144

TrustScore 5 uit 5

4,9

65/67 London Road, NR32 1LS Lowestoft, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having gone into the Lowestoft Vodafone store to discuss either upgrade or tariff change Bob my advisor suggested using a 2nd sim card for data allowing me to lower my tariff but increase data. He als... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a visit to Lowestoft Vodafone and saw Anthony .. he was absolutely amazing! Very knowledgeable and patient.. he added 2 more services to our account.. we then came back into store to see Chloe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We're getting a bit long in the tooth now and often get in a muddle with technology so any time we have a problem we tend to pop into the store. They always sort things out and explain how everythi... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Lowestoft

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 65/67 London Road, NR32 1LS, Lowestoft, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

144 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Virus wiped!

Scott, and Anthony, helped me very efficiently and kindly with a virus on my phone. They got rid of all the 'weird' pop ups and the root issue, a dodgy app. Thank you!

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Vivian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went to the lowestoft store for help…

Went to the lowestoft store for help with my phone. Scott and james were able to fix it saving me the hassle of buying a new one. When my contract ends i will be back for sure

9 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Roger,

Thanks for the lovely review and fantastic support for Scott and James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Stellar service

Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining everything and the processes very clearly. Could not recommend more!

24 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Max,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe was very patient

Chloe was very patient, knowledgeable, profesional and caring. Please give her a pay rise. Tim Boardman

23 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Tim,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful Vodafone staff member

Went into Vodafone shop Lowestoft. Had a problem with my phone. Was served by Chloe who went out of her way to help me. She was very pleasant and extremely helpful. It wasn't an easy task but she sorted it.
Thank you so much

12 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Ashley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Id like to bring it to the attention of…

Id like to bring it to the attention of Vodafone just how cracking the Lowestoft team is. I never feel afraid to come to them when I need help, and I would recommend them to anyone.

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saw james As always excellent service…

Saw james As always excellent service this must be the best branch in the country.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Kevin,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe and James has been very helpful…

Chloe and James has been very helpful and saved me some money. Made things very easy to understand for someone of 88 years old

9 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic Customer service

Fantastic Customer service. Both Bob & Scott were so helpful. Went above and beyond to assist. Saved me lots of money by offering an alternative plan. Totally recommend them and Vodaphone.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Carole,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A very pleasant experience.

I would certainly recommend this Vodafone store in good ol Lowestoft, Bob and Scott were very helpful and knowledgeable, sorted out great plans and explained everything in great detail. Thankyou guys left the store well happy.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Alan,

Thanks for the lovely review and fantastic support for Bob and Scott .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Bob was great

Bob was great

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey Mark
,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Answered all our questions

Answered all our questions

14 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Lowestoft

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We spoke to a gentleman called Bob…

We spoke to a gentleman called Bob always very helpful when we enter and will always try to see this man as he sorted out a new contract for us last year and needed help again and sorted everything we needed highly recommend thank you Bob

22 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Sean,

Thanks for the lovely review and fantastic support for Bob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Antony Critoph

Antony Critoph is a good friend of mine, has always shown excellence in knowledge and practical problem solving. Always happy to walk into the store because of welcoming colleagues such as him.

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Jamie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anthony was really nice and helpful

Anthony was really nice and helpful, he explained everything, we always have a good experience when visiting the store

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Tony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Chloe helped us determine package to…

Chloe helped us determine package to best suit our requirements after she had determined our specific needs, highlighting features & benefits, was well presented & very clearly spoken.

20 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Keith,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent services provided by Anthony

19 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Lydia,

Thanks for the lovely review and fantastic support for, Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly chaps in this store

Very friendly chaps in this store. Made to feel very welcome and valued as a customer.

10 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Dave,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’m trying to leave 10 stars but I…

I’m trying to leave 10 stars but I think the website is broken. Scott and Bob (please forgive me if I made a mistake with any names) are just the absolute best. Biggest champs I’ve ever met and their services were amazing! They were kind, offered to help in the most empathetic way, swift in action and I’d recommend them anywhere and hey Vodafone, give them a pay rise!

5 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Osazee,

Thanks for the lovely review and fantastic support for Scott and Bob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Bob and Ant couldn't have been more helpful…

Bob and Ant couldn't have been more helpful. Explained things fully and extremely friendly. A credit to Vodafone.

3 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Lowestoft

Antwoord van Vodafone UK - Lowestoft

Hey Sarah,

Thanks for the lovely review and fantastic support for Bob and Ant.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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