Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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Lees wat reviewers zeggen
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... Toon meer
Bedrijf heeft geantwoord
Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... Toon meer
Bedrijf heeft geantwoord
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Macclesfield
Geschreven door het bedrijf
Contactgegevens
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, Verenigd Koninkrijk
4,9
Uitstekend
361 reviews
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After switching to Vodafone for my…
After switching to Vodafone for my broadband and home phone I was expecting good service as I have had my mobile phone with Vodafone for years.
For the first week of swapping to Vodafone I wasn’t able to receive any incoming calls.
I reported this to Vodafone via the Chatbot and was given no apology or explanation for this. I have been charged for having a home phone line for that period.
Two months on I discovered that I was not able to make outgoing calls from my home phone. Again, I used Chatbot and was told this was because I hadn’t used my home phone recently. I asked how this service works if you are on holiday, does it stop working each time? I have been charged for this service.
1 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Helen,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately, you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW.
Thanks,
Vodafone Social Media Team
Had a brilliant experience the guys…
Had a brilliant experience the guys were fantastic couldnt have been better, cant praise them enough.
31 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and helpful SIM replacement
Lost my SIM card and needed a replacement - Patrick was so quick and helpful, so the process was seamless! Great team.
31 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Bea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was greeted professionally and dealt…
I was greeted professionally and dealt with efficiently by all members of staff, particularly Paddy and William. Costs and data was explained clearly
31 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with phone and paddy fixed my…
Had issue with phone and paddy fixed my phone
30 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from josh in Macclesfield…
Great service from josh in Macclesfield helped me fix my phone in no time
29 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Peter,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joshua and Paddy (Patrick) at the…
Joshua and Paddy (Patrick) at the macclesfield store were brilliant and went above and beyond to help me out with my SIM card issues.
1 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Wonderful old fashioned customer service. Brilliant service by Ben in the Macclesfield store.
Ben is a total credit to Vodafone. He showed great professionalism and diligence.
Well done
15 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hi Nick. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, nice & smooth, with a good deal by Ben
15 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hi Robert. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was Very friendly and gave a…
Ben was Very friendly and gave a wonderful service and very helpful and was very happy to explain everything I wasn’t 100% sure on
3 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Seb,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was lovely and helpful👍🏻
1 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Kelsey,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Macclesfield
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service Ben
Great service Ben. Really helpful sorting out my phone
29 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Debbie,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
As always Ben has given brilliant…
As always Ben has given brilliant service
29 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hi Coralie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ben —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very good experience
Ben and paddy were both very helpful. Sorted issues that I had. Allowed me to create another account for the best deals to suit me. Very friendly and funny.
27 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hi Ma. Thank you for your review for both Ben and Paddy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The store manager Patrick was excellent…
The store manager Patrick was excellent he has given me his time and been very patient getting my new handset set up.
He has got me a great terms of contract, a new upgrade with more memory and data.
Patrick is a credit to his long-term employment with Vodafone.
A very knowledgeable man
26 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Susan,
Thanks for the lovely review and fantastic support for Patrick & team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Macclesfield
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Bill was very helpful and knowledgeable…
Bill was very helpful and knowledgeable finished my transfer of data which I had no idea about. Very pleasant and friendly and patient with me. Joshua was also very helpful
24 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey Jessica,
Thanks for the lovely review and fantastic support for Bill and Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Macclesfield
Hey Tony,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Instore
Ben, very helpful and knowledgeable, no pushy sales and fully explained the tariffs. Thanks
8 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Macclesfield
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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