Demy helped me this morning to sort out an issue with an ESIM. She was extremely helpful as she was able to discover an issue with the phones software. She gave great support and provided me with a ph... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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Lees wat reviewers zeggen
We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
Bedrijf heeft geantwoord
Lydia was very polite, friendly and happy, amazing at her job, explained everything thoroughly, got us the best deal, explained everything though out from start to finish Was friendly Very experi... Toon meer
Bedrijf heeft geantwoord
Dealt with Safi in Merry Hill branch to arrange a replacement SIM card - he was super helpful and courteous and also helped me set up the phone as well. Great experience.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - MerryHills
Geschreven door het bedrijf
Contactgegevens
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Verenigd Koninkrijk
4,9
Uitstekend
436 reviews
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Emily was very helpful and thorough
Emily was very helpful and thorough
12 augustus 2026
Review zonder uitnodiging
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Demy was extremeley helpful today
Demy was extremeley helpful today. Thanks.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Mo,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - MerryHills
Hey Max,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dealt with Safi in Merry Hill branch to…
Dealt with Safi in Merry Hill branch to arrange a replacement SIM card - he was super helpful and courteous and also helped me set up the phone as well. Great experience.
31 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Mike,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Safi
Great service from Safi. Safi shared his knowledge with us and provided us the best options to upgrade our contract.
31 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Katherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I renewed my sim with Demy
I renewed my sim with Demy. She was professional and polite and sorted me a great deal on 2 sim contracts and a watch. Cheers!
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Lee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demy helped me this morning to sort out…
Demy helped me this morning to sort out an issue with an ESIM. She was extremely helpful as she was able to discover an issue with the phones software. She gave great support and provided me with a physical sim. 10/10 customer service.
31 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Phoebe,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I required some help with using my new…
I required some help with using my new phone and was really happy with the service I was provided by Demy. My query was handled quickly and efficiently.
29 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lydia at Vodafone
Lydia was very polite, friendly and happy, amazing at her job, explained everything thoroughly, got us the best deal, explained everything though out from start to finish
Was friendly
Very experienced with her job
Most friendly member of staff I have come across in Vodafone
29 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I needed help learning about my new…
I needed help learning about my new phone. I received fantastic service from Demy. Thanks.
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Lynn,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in on Saturday 25th July to get an…
Went in on Saturday 25th July to get an new connection for my daughter as her mobile was broken. Was surprised that the store was total empty, not a single staff on the shop floor, while the back door was left wide open 🤐🤔 big security risk!!! U assume on the most busy day in the week at least they have staffs on the shop floor.
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Nadia,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Excellent service with Lydia
18 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We spent an especially long time with…
We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
18 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Cindy,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran was so helpful with me today
Simran was so helpful with me today, he made changing phones so straightforward and transferred everything across for me! Great customer service.
14 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hi Janine, thank you so much for your wonderful review and the amazing support you’ve shown for Simran, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I went in with a phone and general life…
I went in with a phone and general life crisis! Sam was amazing and helped me with a sim and internet deal that I was very happy with. She offered exceptional customer service and we had a great laugh too ! I left very happy and would definitely recommend
10 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Such great service
Such great service. Really helpful and patient. Thank you
6 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lydia made upgrading my phone quick and…
Lydia made upgrading my phone quick and easy with a smile. Nice to find a happy person who listens to the person and doesn't try to sell you what you don't need.
Thank you Lydia 😁
5 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Donna,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran helped me with my phone…
Simran helped me with my phone upgrade.great service
3 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 stars for Demy
5 stars for Demy! She was very helpful and patient with getting me a new phone sorted.
28 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Helen,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the shop to ask a question…
I went into the shop to ask a question about my new phone. Sim advised me and couldn’t have been more informative and helpful. A very good experience.
29 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - MerryHills
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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