Vodafone UK - Metro Centre Experience Reviews 

501
TrustScore 5 uit 5

5,0

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


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Beoordeeld met 5 van de 5 sterren

Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Metro Centre Experience

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

501 reviews

5 sterren
4 sterren
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5,0

Alle reviews

(501)

40.120 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Harry was fantastic today

Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)

15 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service as always with…

Brilliant service as always with knowledgeable staff. Thanks to Vinay today

13 maart 2026
Review zonder uitnodiging
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Hey Barry, ​

Thanks for the lovely review and fantastic support for Vinay. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam was amazing and very patient with…

Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.

12 maart 2026
Review zonder uitnodiging
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Hey Margaret,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Perfect experience

Really helpful with a lot of insightful information. Friendly service too

12 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Ellie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Lorna went through…

Great service from Lorna went through everything and was very patient with me and my wife, it's been a few weeks since I switched to vodafone and my wife followed today

11 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lee was great

11 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Terry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience! Made it an easy process getting a new iPhone
Explained everything thoroughly

10 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry did a great job guiding me…

Harry did a great job guiding me through updating my phone. A very personable young man. Well done Harry.

8 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Rachael,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful answered all questions…

Really helpful answered all questions thank you 👍

8 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Connor,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Neil at…

Fantastic service from Neil at Metrocentre branch on Saturday. Really helpful chap who took the time to look at package options to save me money without upgrading my phone! Very impressed - Thank you!

8 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Tracey,

Thanks for the lovely review and fantastic support for Neil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was very knowledgeable and…

Harry was very knowledgeable and explained every thing carefully,was a great experience.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Troy, ​

Thanks for the lovely review and fantastic support for Harry. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Query answered, Simply!

After numerous attempts to resolve queries online and in app, to no conclusion, Neil helped look over my account in full and make sense of charges and contracts. A huge help.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Elizabeth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Courtney was a great help to me today…

Courtney was a great help to me today in renewing my contract. Thank you.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks herry for your service

Thanks herry for your service

1 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Ahmed,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very nice perince with mr Hanryi…

Very nice perince with mr Hanryi Vodafone staff . Well done.

1 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Damir,

Thanks for the lovely review and fantastic support for Mr. Hanryi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry talked me through my options step…

Harry talked me through my options step by step, he was polite and professional throughout the upgrade process ensuring I understood everything. This made the upgrade process easy and relatively quick & simple. Thank you.

28 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Graham,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional staff member

Today I visited the Metrocentre store and spoke to advisor Mohammed Sayleed who was very informative, helpful and went above and beyond advising of various products.
I actually renewed my contract for another two years.
His patience and advice were invaluable.
I was impressed by his willingness and ability to help.
Thank you for all your help and invaluable advice.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Angela,

Thanks for the lovely review and fantastic support for Mohammed Sayleed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amy was very helpful showed me the…

Amy was very helpful showed me the fantastic iPhone Air, wow it is so light! Paid £25 to have everything transferred and what a great service that is I can see why they charge 😁 definitely worth going into store and not buying online

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hi Nicola,

Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam provided brilliant customer…

Adam provided brilliant customer service and helped me through my upgrade every step of the way.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hey Ben,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Straight forward and chatty

Straight forward and chatty

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Metro Centre Experience

Hi Zack,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

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