Vodafone UK - Middlesbrough Reviews 

361
TrustScore 5 uit 5

4,9

Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB


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Beoordeeld met 5 van de 5 sterren

Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Middlesbrough

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

361 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(361)

41.513 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Service was great and Sidra was really…

Service was great and Sidra was really helpful

3 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Lucian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience , all features explained clearly and simply.
Saved money on both myself and daughter’s phones.
Ewan was amazing x

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Pasq,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sidra and katie have been super helpful…

Sidra and katie have been super helpful today.In helping me trade in my phone and sort out my issue with my broadband and upgrade me to a new phone by trading in my old phone.I was given a great amount of money for this.To use towards my contract, thank you, girls

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Stephen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

SIM card issue

I bought two new phone contracts from Curry’s. Unfortunately there was a problem with mine.
The SIM card wouldn’t work.
I had around 4 visits to the Vodafone shop in m’bro and a phone call to Vodafone customer service.
None of which helped to solve the problem.
Then Libby from the M’bro store worked it all out on my last visit.
The SIM card connected to my new phone contract was NOT the SIM card I had been given.
Libby went above and beyond to reassure me that she would resolve the issue by the next day.
She did this despite having to deal with lots of other customers on their month end.
Massive thanks to Libby.
Please pass on my appreciation to her, she knew how important it was that I had my phone ( a member of my immediate family with a serious health issue)
She literally could not have done more.
She is a credit to your company and deserves some recognition.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey,

Thanks for the lovely review and fantastic support for Libby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ewan was so great and helpful in…

Ewan was so great and helpful in helping me choose my phone Beautiful personality cheerful made the experience easy and deigho

30 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Rita,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sidra helped me get a new sim card…

Sidra helped me get a new sim card contract.. I am coming back on Wednesday to take 2 more for my son and husband. Very happy

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hi Jamileh ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The sales advisor named Elizabeth made…

The sales advisor named Elizabeth made life very easy for me and I got a great deal. Will be back again.

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Arron,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had sidra the best worker ive ever…

I had sidra the best worker ive ever meet in this shop for 3 years

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Ashraf,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sidra helped my uncle who couldn’t…

Sidra helped my uncle who couldn’t communicate very well to find the best package for him. Thank you

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sidra helped me too much

Sidra helped me too much. Love my new iphone

27 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Sidra

Great service by Sidra. That was really easy and smooth ☺️

25 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks Chloe

Thanks Chloe for a really great service! Very friendly, personable as well as knowledgable about getting me the best offer to meet what i asked for.

20 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonderful customer service.

Ewan was amazing from the moment we walked into the store to replace my daughter's phone. He went above and beyond to find the best deal and was so personable. A fantastic experience at Vodaphone. Thank you Ewan. You were fantastic!!

17 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

After breaking the screen and camera on…

After breaking the screen and camera on my current phone, Ewan went above and beyond to help me sort a new phone, offering a positive and extremely helpful service that made me feel totally better after the stress of smashing my phone!

17 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in to the Middlesbrough branch…

Went in to the Middlesbrough branch today and walked out with a new phone and a new smart watch. The very friendly and extremely knowledge man that helped me was called Ewan I highly recommended asking for him if you want outstanding service. We are all so going back soon to swap our Internet over and my partners Phone. We all so might get a tablet you never know.
10/10 in experience, friendliness, knowledge and helpfullness
Give that man a raise

15 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey Gemma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sidra was able to find me a good…

Sidra was able to find me a good contract and take her time to help me.. she was really friendly with my nephews and sorted out my issue. Great service in here

15 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey Jango,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service! The Vodafone staff member was very friendly, patient, and helpful. They explained everything clearly and made the whole experience easy and pleasant.

15 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Unish,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

In one word,, Libby, she was an absolute star, so helpful, and she made sure I wasn't paying for what I didn't need. I felt safe with her, and I am so happy with the service I received.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Middlesbrough

Hey Michael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Libby and Ewan are amazing and have…

Libby and Ewan are amazing and have helped me tremendously on two occasions.

14 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey Sean,

Thanks for the lovely review and fantastic support for Libby and Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Libby was very warm and welcoming as…

Libby was very warm and welcoming as soon as I walked into the shop. She listened to what I was after and guided me step by step.
Very helpful, polite, efficient and professional.
Thank you so much.

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Middlesbrough

Antwoord van Vodafone UK - Middlesbrough

Hey Kirsty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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