Vodafone UK - Morpeth Reviews 

134
TrustScore 5 uit 5

4,9

U12 Sanderson Arcade, NE61 1NS Morpeth, GB


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Beoordeeld met 5 van de 5 sterren

Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Toon meer

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Bedrijfsgegevens


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  • U12 Sanderson Arcade, NE61 1NS, Morpeth, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(134)

42.075 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Talkmobile

Served by Simon, made transferring from a contract to talkmobile super easy.
Helpful team in general.

28 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came back in to have my stuff moved…

I came back in to have my stuff moved from my old phone to my new phone and the young lad Connor was really helpful

8 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey Juney,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ive veen having some issues with trying…

Ive veen having some issues with trying to renew my wifi lately but connor in the shop in Morpeth has been great and the only reason im staying with vodafine

28 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey Donald,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I popped in Morpeth to check when my…

I popped in Morpeth to check when my deals expired for renew, Jason and Alexia were so helpful and knowledgeable,I will be staying with Vodafone when my contracts are due for renewal

21 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alexia was very helpful when I was…

Alexia was very helpful when I was looking to change my plan and even found me a great deal on a new phone!

21 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hi Jacob, thank you so much for your wonderful review and the amazing support you’ve shown for Alexia it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had questions about my plan and…

I had questions about my plan and potential upgrade options and popped into my local Vodafone shop where I dealt with Connor and Allirra who were both very helpful and gave me all the info I needed

20 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey Rory,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Morpeth

Can’t thank Connor enough- he made the process to join Vodafone a breeze. Brilliant costumer service, kind and approachable. Thank you! ☺️

18 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey Emily,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came and spoke to a lovely lass…

I came and spoke to a lovely lass called Allirra who was able to help me switch my WiFi away from BT and save me alot of money in the process, many thanks and I will come when my phones are out of contract

27 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey Hart,

Thanks for the lovely review and fantastic support for Allirra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Will today for in the…

I was served by Will today for in the Morpeth store. I was lucky as he normally works in Newcastle. He was fantastic and he worked hard to get the best deal possible for me. Well done Will

26 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey ME,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank You

I went into Morpeth store earlier in the week and the service was absolutely incredible. The whole team were so lovely and helpful, I’ll be back for my other upgrade again when it’s due

19 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey Goose,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful and kind staff

Extremely helpful and kind staff, who helped me as a young university student with not much experience buy a new phone and plan.

15 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hey Aria,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent staff

4 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Hey Pat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Connor is the Agent to speak to

I hade been trying to resolve a problem I had with an upgrade of my mobile phone online through Chat, but my experience there was nothing short of appalling.
Eventually I was directed to visit a store to get my issue resolved and I went to the Morpeth store and met Connor.
At this point Connor was incredibly helpful and although he could not solve my problem in this visit he did help raise my concerns and issues through a formal complaint. As a result of this I was contacted that same evening by a manager in the complaints team who made the necessary arrangements for my concerns to be addressed and I was advised to revisit the Morpeth store the following day where my recently upgraded faulty phone could be handed in and new phone would be arranged.
I saw Connor again the following day and once again he could not have been more helpful. He quickly sorted taking my faulty phone back, cancelling the contract associated with it and then he sorted out a different phone and contract for me without any problems.
It is all too common these days to be met with indifferent and unhelpful people in the service industry and thus was so true in my dealings with agent from Vodafone via Chat, but in store Connor was an absolute pleasure to speak to and deal with.
Thank you Connor for your help, advice, support and kindness. 👏👏👏👏

19 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend. Connor is very helpful and always friendly. The staff in this branch always give great service.

29 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very professional

Megan in the Morpeth store was very helpful and knowledgeable on the the Pixel I bought. She gave me the best deal catered to my needs. Highly recommend.

27 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Came in today to have a look at deals with my mum and was very satisfied with the service that I received. Connor and Alexia were very attentive and knowledgeable. Connor made sure that the deal I got was what I needed based on my data consumption. Will be back again for any other things we need! Thank you again!

4 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Polite and courteous service from…

Polite and courteous service from Alecia at the Morpeth Vodaphone shop. Many thanks Peter

26 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Hi Peter,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A big Thank You to Alexia!

A big Thank You to Alexia!
Moved over to Vodafone from 3 and I'm delighted with the package I bought as well as it being considerably cheaper and far better value.
Alexia was very knowledgeable, friendly and efficient and made the whole experience very easy.
Thanks again!

8 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Hi Mark. Thank you for your review for Alexia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding service in Morpeth Shop!

The service provided by Connor was outstanding. Clear and concise detail about my purchase of an iPhone 16.

20 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Morpeth

Hi Neil,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the Morpeth store and Rory…

I visited the Morpeth store and Rory the branch manager was very helpful with my enquiry. He manner was very professional. He ensured I was aware of the latest offers.

29 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Morpeth

Antwoord van Vodafone UK - Morpeth

Hi Michelle,

Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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