Vodafone UK - Pontefract Reviews 

161
•
TrustScore 5 uit 5

4,9

9 Market Place, WF8 1AG Pontefract, GB

•

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Beoordeeld met 5 van de 5 sterren

My husband and I are both 72 Today I got a new phone and went into vodaphone in pontefract They are so lovely and friendly and this lovely girl helped us transfer everything All the staff w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently visited the Vodafone store in Pontefract to fix my wife’s phone, and we were blown away by the incredible customer service. Right from the moment we walked in, the team made us feel so we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 9 Market Place, WF8 1AG, Pontefract, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

161 reviews

5 sterren
4 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(161)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

My husband and I are both 72

My husband and I are both 72
Today I got a new phone and went into vodaphone in pontefract
They are so lovely and friendly and this lovely girl helped us transfer everything
All the staff were just amazing , they all came to stroke our dogs
What a lovely experience it was , the shop was full of laughter
I would highly recommend this shop for phone queries
Thank you to everyone especially the young lady that helped us . These staff are a credit to vodaphone . In these day when everyone expects that us older people know what we are doing , sometimes we need a little help
Great shop and people

26 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing Jacob

I visited the pontefract store and was helped by Jacob with two new sim plans. He was was absolutely marvelous. Wonderful customer service and very happy with my new deal!

2 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Pontefract

Hey Christine,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team


Beoordeeld met 5 van de 5 sterren

Phone had potential been hacked

Phone had potential been hacked
Went to pontefract shop
Gentleman called Liam sorted me in 5 minutes
Absolutely made my day
Thanks
Tom

2 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Tom,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I recently visited the Vodafone store…

I recently visited the Vodafone store in Pontefract to fix my wife’s phone, and we were blown away by the incredible customer service. Right from the moment we walked in, the team made us feel so welcome and well looked after.
Not only did they sort out the phone issue smoothly, but they also helped us find a fantastic broadband package that fits our needs perfectly. A special mention to Jacob (our sales assistant) and the store manager for being so helpful, polite, and professional throughout.
Easily one of the best customer service experiences we’ve had. Highly recommend this store to anyone in Pontefract!

2 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Prakash,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Julie and Danielle were very helpful

Julie and Danielle were very helpful, brilliant team in pontefract thankyou

2 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Pontefract

Hey Kevin,

Thanks for the lovely review and the fantastic support you’ve shown for Julie and Danielle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Massive thank you to Julie

Massive thank you to Julie today for sorting my phone contract out. Changing my name over and being really helpful and understanding. Highly recommend her.

1 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Suzanne,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Julie wasa lovely lady who sorted me…

Julie wasca lovely lady who sorted me out with everthing i needed lovely shop no hassel at delt with promptly

1 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Julie the store manager was…absolutely exceptional

Julie the store manager was exceptional, her customer service was outstanding. Very helpful and saved me a fortune

15 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Leanne,

Thanks for the lovely review and fantastic support for Julie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and very friendly Julie…

Great service and very friendly Julie was very welcoming and saved us some money with discounts

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Pontefract

Hey Bob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great and informative service from…

Great and informative service from Julie in store - no need to wait and she was super friendly and helpful!

10 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

100% amazing staff and service I had…

100% amazing staff and service I had when upgrading my phone definitely keep using your services

8 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

"Hey Emma,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Julie was an amazing help with my mums…

Julie was an amazing help with my mums phone upgrade, she really couldnt have been any more helpful! Thank you so much Julie!!

8 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Amelia,

Thanks for the lovely review and fantastic support for Julie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very welcoming and helpful

Very welcoming and helpful. Answered all my questions.
Excellent service.

5 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Valerie,

Thanks for the lovely review and fantastic support for *AGENT NAME*.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Colleauge was very helpfull nothing was…

Colleauge was very helpfull nothing was too much trouble

25 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from the store manager

Great service from the store manager, thank you

15 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fabulous service

Fabulous service. So helpful and informative. One happy daughter.

11 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Debra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from the store manager

Great service from the store manager! We were served very quickly and effivient! Thank you julie x

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Geoffrey,

Thanks for the lovely review and fantastic support for Julie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a great experience at Vodafone in…

I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, and genuinely wanted to help. Nothing felt rushed, and he made the whole process easy and stress-free.

Excellent customer service, thank you, Jacob! You’re a real credit to the Vodafone team.

5 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Tati,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff very helpful in finding us the…

Staff very helpful in finding us the best deal! Great experience quick and easy, will recommend to family and friends!

16 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

"Hey Leah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Went in to upgrade my phone

Went in to upgrade my phone, the lady saved me money on my broadband and phone. Happy with the service, also got a new tablet. Highly recommend.

15 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Pontefract

Antwoord van Vodafone UK - Pontefract

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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