Vodafone UK - Reading The Oracle Centre Reviews 

342
TrustScore 5 uit 5

4,8

U12 Oracle Centre, RG1 2AH Reading, GB


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Beoordeeld met 5 van de 5 sterren

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Toon meer

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Beoordeeld met 5 van de 5 sterren

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Toon meer

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Beoordeeld met 5 van de 5 sterren

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... Toon meer

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Bedrijfsgegevens


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  • U12 Oracle Centre, RG1 2AH, Reading, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

342 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(342)

40.836 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Was served by Sales Advisor Dennis

Was served by Sales Advisor Dennis, fantastic and very efficient. Put the order right that the call centre team had processed wrongly. Would definitely recommend popping into the Reading Oracle Vodafone store and he’s your man 👊🏼

20 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service hussein helped me out…

Very good service Hussein helped me out really well with his deals. He was very professional and knowledgeable.
Thank you Hissein for your kindly service!

15 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 2 van de 5 sterren

Blatantly lie about phones

I went in last weekend to look at upgrade to my s22 to the s25. They told me how the camera was so much better , processor speed was alot faster hard ware was all new. Got home and found out all the lies . Tech people online say not much difference and hold onto your s22 for another 2 to 3 years . Check it out yourself.

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hello there,

I'm really sorry to hear our customer service didn't meet your expectations when you contacted us for upgrade. We strive to be helpful, and this isn't the experience we want for you.

If you still need help or would like to discuss this further, please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.

You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing experience at Vodafone reading

Amazing experience at Vodafone reading. Raja was efficient and helpful in getting me to upgrade to my next plan.

26 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Leonita,

Thanks for the lovely review and fantastic support for Raja.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lesain was extremely helpful and went…

Lesain was extremely helpful and went above and beyond with his customer service skills.
Thank you so much for all your help!!

21 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Natalie,

Thanks for the lovely review and fantastic support for Lesain.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and saved me money.

Great service and saved me money.
I went in about my phone, Adam sorted it and reduced costs. He then sorted my broadband at a lower cost. Brilliant thanks.

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Carl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

They take your money but …

They take your money but you can not contact them or get help when the phone has a fault - not impressed but eventually given a TCL-3167155 reference number by the maker.
Just hope they will send me a new one within a week or two - frustration.
Such a pity as Adam (5*) listened to me and sold me just what I wanted - excellent helpful service from him.
-------------
Their reply is the standard AI text they use for all reviews - I tried facebook and it was a joke

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hi Chris,

We appreciate your feedback and are sorry to hear that you're having trouble reaching us and experiencing a phone fault. We're are however happy to hear that our team provided good service.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone so we're able to investigate this further.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Lee,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luca was so helpful having struggled at…

Luca was so helpful having struggled at home to setup eSIM for ages. He got the phone up and running in minutes. Thank you

25 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Oliver was friendly and helpful and…

Oliver was friendly and helpful and very pleasant

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Karen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazim is very helpful. We had a good experience.

Nazim is very good at helping.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Naz was very helpful

14 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Reading The Oracle Centre

Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Gaz



Thanks for the lovely review and fantastic support for Naz



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The team member I consulted with was a…

The team member I consulted with was a very helpful and generous. I have had a great experience and bought two phones with different plans within just few months. Hussein really helped me with everything and made it so easy. Thanks!

14 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Christiana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Naz was really helpful and managed to…

Naz was really helpful and managed to get everything I needed for me thanks!!

10 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Reading The Oracle Centre

Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Sophie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonderful service all great thanks Adam

9 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Reading The Oracle Centre

Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service was great

Customer service was great. Nazim and Abdi was very nice and helpful

5 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Jasmine,

This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazim made our experience very good

29 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Beverley,

Thanks for the lovely review and fantastic support for Nazim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service!

29 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Reading The Oracle Centre

Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Hannah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazim was really helpful and explained…

Nazim was really helpful and explained everything really well

27 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Reading The Oracle Centre

Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Jade, ​

Thanks for the lovely review and fantastic support for Nazim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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