Vodafone UK - Richmond Reviews 

131
TrustScore 4.5 uit 5

4,7

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB


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Beoordeeld met 5 van de 5 sterren

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

131 reviews

5 sterren
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1 ster

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4,7

Alle reviews

(131)

39.826 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very friendly and helpful experience

Very friendly and helpful experience. Thank you Humzah & Cindy 🙏

16 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Dan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali its absolutely amazing and fantastic

28 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Lexton,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Spoke to Zeb and he was amazing help…

Spoke to Zeb and he was amazing help with getting a new device, from choosing a great plan to helping me transfer data. AMAZING service and helpful team.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Uzair and the store manager Amo were…

Uzair and the store manager Amo were very friendly, helpful and knowledgeable. This store is always my first choice for Vodafone.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Krisztina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zeb from Vodafone Richmond was amazing…

Zeb from Vodafone Richmond was amazing today. Thanks for your help and contract renewal!

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Kashif,

Thanks for the lovely review and fantastic support for Zeb.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali and Amo was great!

Vodafone Richmond was great! Amazing service by Ali and Amo. Thank you guys.

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Ronald,

Thanks for the lovely review and fantastic support for Richmond.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

FIORELA is the Queen of customer…

FIORELA is the Queen of customer service and provide the complete contribution to the company.
I believe that Vodafone lucky to have her.
Honestly she is the best of best

7 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey there,

Thanks for the lovely review and fantastic support for Fiorela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amo was amazing today

Amo was amazing today. My phone died yesterday & he helped me through the process of setting up a new phone. He was patient with me & explained the process. I could not fault the service!

20 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Linda,

Thanks for the lovely review and fantastic support for Amo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Humza helped me greatly.

29 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Fiorela

Great service from Fiorela. She really helped us today.

29 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Zeb and his manager were super helpful

Zeb and his manager were super helpful. We came in to set up a brand new account, and they went and above to help us set it up, despite several roadblocks.

Walking out with a great deal and excellent service.

29 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Nithisha,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sort it out everything in a minute.

Zen, Friendly, helpful, excellent service, nice person.
Thanks very much 🙏
See you soon

29 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey Mustafa,
 
Thanks for the lovely review and fantastic support for Zen.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Humzah.

Humzah.
“I had a great experience. The service was professional, friendly, and reliable. Everything was handled on time and with excellent attention to detail. I truly appreciate the quality and the way I was treated with respect. I definitely recommend them and would be happy to use their service again.
Special thanks to Mr. Hamzeh for his help and support.”

29 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hey Mehdi,

Thanks for the lovely review and fantastic support for Humzah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fiorela was very helpful today

25 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Richmond

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Humzah was very helpful and perfect…

Humzah was very helpful and perfect with his customer service. I am very happy to be served by him. Please give him a raise.

24 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hey Roma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Humzah at the Richmond branch did a great job and was very friendly. He gave great advice helping us with 4 different contracts and with excellent service.

2 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali at Vodafone Richmond as lovely

Ali at Vodafone Richmond as lovely. Sorted my issues quickly and professionally.

29 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi. We're happy to hear that your issues were sorted quickly and professionally. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Clear advice and excellent customer…

Clear advice and excellent customer service.

29 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi. We're so glad to hear you received clear advice and excellent support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Humzah in the Richmond branch was very…

Humzah in the Richmond branch was very helpful and professional with helping me get a new and cheaper contract
Thankyou
Sophie

20 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had the most wonderful experience…

I had the most wonderful experience from this store in richmond . I was assisted by Humzah and Amo who were both amazing and very helpful. They were very knowledgeable and kind.

28 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hey Mary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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