Vodafone UK - Richmond Reviews 

131
TrustScore 4.5 uit 5

4,7

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB


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Beoordeeld met 5 van de 5 sterren

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

131 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(131)

40.490 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service!

Great service!

6 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris in Richmond was super patient

Chris in Richmond was super patient

3 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Larry,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Bought a VOXI roaming pass for Europe

Bought a VOXI roaming pass for Europe. Fardin was very helpful.

27 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on Live Chat https://www.voxi.co.uk/contact-us or social media:

- Facebook: http://m.me/VOXIUK
- X : https://twitter.com/messages/compose?recipient_id=867380893731745792

VOXI Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer support

Jawhid, from Vodafone Richmond Upon Thames, was extremely helpful to me recently. I had lost my phone but he was able to retrieve most of the data for my new one. This took him some time, and his manner was courteous and helpful throughout. I would definitely go back to this branch and is one reason I continue to use Vodafone despite being advised to buy a phone instead.

17 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Mary,

Thank you for taking the time to share this positive feedback with us, we're so happy you had a great experience and got the help you needed.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Needed help with my bill

Needed help with my bill - very happy with service I got in Richmond explaining my bill and the pro rata thing!

26 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Ciara,

Thanks for sharing this 5 star feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good store

Went to the store in Richmond, very happy with my TalkMobile deal.

14 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hello, Gozde,

Thanks for taking the time to leave your review. It's always lovely to read great feedback, and we're glad you've had a positive experience in our Richmond store.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

THANK YOU very much for replacement of…

THANK YOU very much for replacement of sim.

25 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Cihan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great job

Great job. Managed to get a travel sim in 10 mins. Chris was helpful.

19 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Arla,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable store…

Very helpful and knowledgeable store manager. Excellent!

8 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Hugh,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good staff in Richmond Vodafone 👍🏽

30 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best guys

Best guys
Always helpful really pleasure dealing with

29 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Amar. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was very helpful and patient

Chris was very helpful and patient

18 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi there,

Thank you for reviewing and sharing this feedback for Chris.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What made my experience great was the customer service

What made my experience great was the reassurance and patience. I was told everything up front, questions were answered great and came out the store happy and with a good contract deal.

6 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Uroosa,

Thank you for taking the time to leave us a review. It's really great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

Received great service from Chris and the whole team in the Vodaphone store in Richmond helping me with advice and upgrading my phone.

27 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Very pleasant person looking after me with a lot of patience. Good experience.

15 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hey there!

Thanks so much for this great feedback. We're so glad you had such a positive experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service.

2 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi ND,

Thank you for taking the time to leave us a review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely sensational experience

Absolutely sensational experience. Transferred from 1pMobile to Talkmobile and the difference is crazy. Thanks to richmond staff

21 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi there,

Thank you for your review. It’s great to hear of your positive experience in store Svetlana.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Munaf and team

Great service from Munaf, he really went the extra mile to find me a good deal!

30 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi Dani,

This is a great review for Munaf. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Such nice and

Such nice and
Helpful men in Vodafone richmond

30 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I upgraded my phone in Richmond store

I upgraded my phone in Richmond store. The staff were really friendly and welcoming. Definitely my best experience in a Vodafone store!

27 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - Richmond

Antwoord van Vodafone UK - Richmond

Hey Joella,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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