Vodafone UK - Ross On Wye Reviews 

260
TrustScore 5 uit 5

5,0

50a Broad Street, HR9 7DY ROSS-ON-WYE, GB


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Beoordeeld met 5 van de 5 sterren

Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone

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Beoordeeld met 5 van de 5 sterren

Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.

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Beoordeeld met 5 van de 5 sterren

We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • 50a Broad Street, HR9 7DY, ROSS-ON-WYE, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

260 reviews

5 sterren
4 sterren
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5,0

Alle reviews

(260)

40.947 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

My experience here was very good

My experience here was very good. I’ve had problem solved that I didn’t know I had Nathan has been very helpful. I’m glad I came.

5 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Chris,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great friendly service always helps…

Great friendly service always helps with any query

12 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Lois,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I found Cerys to be extremely helpful…

I found Cerys to be extremely helpful and very knowledgeable. Nothing was too much trouble and the most helpful and friendly Vodafone Sales Advisor I have ever met. I will definitely come back and see her when I want to upgrade and renew my broadband. Thank you for all your help! ☺️🤗

6 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Simon,

This is lovely feedback for Cerys. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us, by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

New phone contract

Knowledgeable staff that made the experience quick and easy for myself

5 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Aaron,

Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Local store Ross on wye

Local store. Sorted out new contract in 10 minutes very helpful

5 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hello, Tracey,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience , always helpful when I come into the shop. Always recommend to friends and family, 87 years of age and Nathan has helped me learn how to use a smartphone.

4 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Barbara,

Thanks for the great feedback, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cerys was very helpful and helped me…

Cerys was very helpful and helped me get a good deal

20 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hello, Irene,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kevin was great

Kevin was great. He upgraded my SIM and set up my new phone. Highly recommended!

17 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi David,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dale was fantastic

Dale was fantastic, really nice & polite. Helped with setting up the new phone & answered stupid questions!
Really nice atmosphere in store too

11 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service in store

Good service in store , helped fix my phone when it was not working.

9 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Jareed,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kevin

Kevin
Was an amazing customer service. Made our visit with my 84 year old mother painless

14 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and clear explanations-…

Very helpful and clear explanations- great service

13 december 2024
Review zonder uitnodiging
Logo Vodafone UK - Ross On Wye

Antwoord van Vodafone UK - Ross On Wye

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kevin

Kevin, store manager at Ross on Wye, has been very helpful to my partner and myself over the past few years, his patience and forbearing is wonderful. Transferring information between new and existing phones. Thank you very much to him and to Vodafone, Terry Draycott

4 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Robert,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nathan has been perfect

Nathan has been perfect. Completely knowledgeable and calm whilst dealing with a multitude of problems. Very friendly and courteous. Thank you for such splendid employee.
Barbara McIntyre

14 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Ross On Wye

Antwoord van Vodafone UK - Ross On Wye

Hi Barbara. Thank you for your review for Nathan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into Ross Vodafone yesterday and…

Went into Ross Vodafone yesterday and Nathan was very helpful

12 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Ross On Wye

Antwoord van Vodafone UK - Ross On Wye

Hi Jane. Thank you for your review for Nathan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, saved me money on broadband and my sim only!

12 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Ross On Wye

Antwoord van Vodafone UK - Ross On Wye

Hi Nicholas,

Thanks for your review for us. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Good news in Ross on Wye

Kevin is always so helpful and explains mobile phones and costing so clearly.
I have now improved my phone issues thanks to his excellent advice.

11 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Ross On Wye

Antwoord van Vodafone UK - Ross On Wye

Hello, Christopher,

It's great to hear about the positive experience which you had with Kevin. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kev & the team are great & always very…

Kev & the team are great & always very helpful

9 november 2024
Review zonder uitnodiging
Logo Vodafone UK - Ross On Wye

Antwoord van Vodafone UK - Ross On Wye

Hi Ann,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kevin showed me how to free up storage…

Kevin showed me how to free up storage space. Excellent service as always!

9 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Ross On Wye

Hi Vanessa,

Thanks for your review and great feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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