Vodafone UK - Sevenoaks Reviews 

235
TrustScore 5 uit 5

4,9

122 High Street, TN13 1XA Sevenoaks, GB


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Beoordeeld met 5 van de 5 sterren

Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 122 High Street, TN13 1XA, Sevenoaks, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(235)

40.836 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Adam and aaron at the sevenoak s branch…

Adam and aaron at the sevenoak s branch have been absolutely amazing.
I had massive problems with a faulty phone and they have been so helpful and patient with me. It made something that was a complete hassle, totally bearable. I can't recommend these guys enough. Fantastic customer service.
They deserve a medal !!!

5 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi Josephine. Thank you for your review for both Adam and Aaron. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam was very helpful in setting up my…

Adam was very helpful in setting up my new phone for me.

28 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hello, Andrea,

Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jimale was great

Jimale was great! Thanks for the help

28 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hello, Joy,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jimale was super helpful

Jimale was super helpful. Saved us a lot of money by combining our family’s mobile needs. Friendly too.

17 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hi there,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Jimale helped save you money.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Problems solved instantly Vodafone solve it

Whenever I have a problem the Vodafone shop in Sevenoaks always helps & sorts everything out instantly. AARON is always helpful & explains everything in easy to understand terms- no jargon !!

12 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hi Hopalong,

These are lovely kind words of feedback for Aaron. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Extremely helpful and helped with my…

Extremely helpful and helped with my hundreds of questions.

28 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hi Becky,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aaron was excellent in resolving my…

Aaron was excellent in resolving my issue.
Well done Aaron.

24 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hey Colin,

Thanks for letting us know what an amazing job Aaron did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jimale was great

Jimale was great..took me through the options for my upgrade carefully, explained it all and sorted everything out quickly.

20 augustus 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hi Frania. Thank you for your review for Jimale. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aaron has given me great customer…

Aaron has given me great customer service it is always a pleasure to be served by him

13 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi Thomas. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sevenoaks store highly recommended

Matt in Sevenoaks store very helpful and knowledgeable

25 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hey Tricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jimale was excellent

Jimale was excellent. V patient. But the Vodafone system is too slow and cumbersome. I spent many happy hours waiting for credit confirmation. I had to return 3 times on separate days .

23 juli 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sevenoaks

Hi sally,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Jimale has helped resolve the issue you have faced.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam was helpful in helping me recover…

Adam was helpful in helping me recover my apps.

23 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi Ursula,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Adam helping get your apps recovered.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aaron help me withy phone as I was…

Aaron help me withy phone as I was having signal issues he was a great help and a credit to your company

20 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aaron gave me excellent customer…

Aaron gave me excellent customer service with my broadband

18 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi Irene, it's great to see you're so happy with Aarons service today.
Thanks for your feedback, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly when…

Adam was very helpful and friendly when answering my queries.

29 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi there Hugo,

Thank you for your positive feedback! We're so happy you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jimale changed my life

Jimale changed my life! (well a little bit!) I've been carrying 2 phones around for as long as I can remember. He helped me sort out new deals that make sense for me. And managed to get me to be able to have one phone with two lines and give me freedom for double-pocket carrying, double-charging conundrum and general hassle of trying to be smart with a personal and work phone! Thank you!

28 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hey Russell, I'm glad Jimale was able to help you free up some pocket space 😂
Thanks for your feedback, The Vodafone Social Media team

Beoordeeld met 4 van de 5 sterren

Jimale was very helpful

27 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi Edgars. Thank you for your review for Jimale. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Young Adam

Young Adam - newly appointed at this branch of Vodafone in Sevenoaks High Street was very knowledgeable, patient & pleasant. Great experience.
Thank you Adam for your help.

18 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi Gayla,

Thanks for reviewing and sharing this feedback for Adam.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing friendly service

Amazing friendly service. And saved me money. 10 out of 10

4 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi there!

Great to hear you're happy with your service. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service as usual

Fantastic service as usual! Aaron is amazing

3 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Sevenoaks

Antwoord van Vodafone UK - Sevenoaks

Hi Karen,

Thank you for your support and feedback. Enjoy the rest of your day!

Thanks again, Vodafone Social Media Team

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