Vodafone UK - Solihull Crescent Arcade Reviews 

739
TrustScore 5 uit 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

739 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(739)

40.266 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

waasi was so helpful and was lovely and…

waasi was so helpful and was lovely and made our experience easy

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Evie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beyond superb service from Zee!!

Beyond superb service from Zee!!

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Pat,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Waasi was superb

Waasi was superb. Brilliant chap and wonderful man to deal with. Looked after me and provided me the best deal.

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Keith,

Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. A big thank you to Waasi. First class and looked after me with a fantastic deal.

20 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hi Lorraine, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

It was so good to hear from the team at…

It was so good to hear from the team at Vodafone team Waasi was excellent

19 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Zeyneb was great again, helping me setting up my new phone.
Great customer service and just very helpful. Thank you!

16 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey,

Thanks for letting us know what an amazing job Zeyneb did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service from Zee

Brilliant service from Zee. I would definitely recommend seeing her for the best deals. Thanks a lot

16 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Kabir,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We travelled from Coventry again to…

We travelled from Coventry again to update our phones at this Vodafone store due to the service we received last time. Luckily we had Mo again to sort this out. Outstanding service. Definitely be back again!

16 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jay was very helpful

Jay was very helpful, and ensured we had a good experience. He helped resolve my issue and also lessened my confusion on plans.

16 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Liz,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We had a very personal experience

We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.

16 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer relations

Good customer relations, Jay was curtious and efficient

16 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mo was really helpful and great help.

14 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excelent service adviser Zee really

Excelent service adviser Zee really. Helpful and thorough really pleased with service given

14 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic advice and services

Fantastic advice and services

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Roop,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William was absolutely fabulous

William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade

7 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Adele,

Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer service received today…

The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.

7 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Adam,

Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jayden was amazing

Jayden was amazing, and provided great customer service for me.

4 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Florence,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

To Vodafone UK Management

To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.

Kind regards, Peter Kenny

3 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Peter,

Thanks for the lovely review and fantastic support for Raihan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick and easy service from Zee

2 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Louise,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Jay , the sales assistant was very helpful, sorted my bill

2 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer