Vodafone UK - Solihull Crescent Arcade Reviews 

739
TrustScore 5 uit 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

739 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(739)

40.266 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely experience

Lovely experience

11 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Sinead,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Made me feel at ease

Wassi was so helpful and knowledgeable, made me feel at ease and left much happier on a better tariff
Thankyou !!

10 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Elle,
Thanks for the lovely review and fantastic support for Wassi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William was great help me aort out my…

William was great help me aort out my mobile. Excellent customee servive

10 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Dennis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mo was excellent and incredibly patient

Mo was excellent and incredibly patient. I hadn't backed my phone up for ages. He sorted it out over a long period of time. Very friendly and clear explanation and advice also

9 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Paul,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service thank you

Waasi was really helpful
Emma was very reassuring

8 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Jackie,

Thanks for the lovely review and fantastic support for Waasi and Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Waasi was so patient and knowledgeable, answering all my questions and putting any concerns at ease during my visit today. He went above and beyond to help me find the best deal. His lovely customer service makes him a real credit to the company.

7 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Leyla,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone virus !

Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to help me out. Waasi was brilliant and managed to fix my phone within minutes. Service was amazing and cannot thank them enough for their help.

7 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Jaquline,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Waasi was very helpful and efficient in…

Waasi was very helpful and efficient in fixing my phone very quickly whilst I waited. I'm very happy with the service I received.

6 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Audrey

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mo and wassi are absolutely amazing and…

Mo and wassi are absolutely amazing and very very very helpful. Highly recommend you both

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Nikki,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very patient and clear service by Jay

Very patient and clear service by Jay. I'm not good with phone technologies. He gave me best possible deal on upgrade. Andexpained the breakdown very clearly. Very personable service

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Waasi great service

Waasi
Great service prompt and fixed .
Friendly no problem attitude, Waasi a credit to Vodafone.

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Clive,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

William help get me a better deal from…

William help get me a better deal from PAYG to a contract and saving me money

3 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Nadir,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful

Super helpful. Made buying a new phone pain free. Brilliant friendly advice. Waasi was excellent. Made the whole experience easy and felt comfortable and confident I got a great deal.

3 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, caring and friendly

28 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Solihull were super helpful

Vodafone Solihull were super helpful! Explained everything in great detail and gave me the best price for what I wanted! So much more helpful than speaking to someone on the phone or a robot! Big thank you to Waasi and Mo for being patient, kind and sorting all my queries!

27 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Incredible customer service.

Incredible customer service.
Clear and concise, extremely helpful and stress free. I could not reccomend Waasi highly enough

25 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Dan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jayden provided goos service and waa…

Jayden provided good service and was very helpful 10/10.
He was very polite,and respectful, and made every effort to resolve my concern with a very caring attitude. Excellent customer service. Thank you Jayden , please continue to maintain that very high standard in your work.

24 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Lorna,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Raihan at Vodafone delivered an…

Raihan at Vodafone delivered an absolutely outstanding experience from start to finish. Professional, knowledgeable, and genuinely attentive, he went above and beyond to ensure everything was handled smoothly and efficiently. Nothing was too much trouble, and he took the time to explain everything clearly, making the whole process stress-free and straightforward.
What really stood out was Raihan’s patience and commitment to excellent customer service. He listened carefully, understood exactly what was needed, and provided the best possible solution without any pressure. His friendly approach and attention to detail made a huge difference.
It’s rare to come across someone so dedicated and reliable—Raihan is a true credit to Vodafone. Exceptional service in every way. Highly recommended.

22 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey TJ,
 
Thanks for the lovely review and fantastic support for Raihan.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wassi- Very helpful and friendly

Wassi- Very helpful and friendly

19 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Hebe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Waasi was very helpful and found us the…

Waasi was very helpful and found us the best deal.

19 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Solihull Crescent Arcade

Antwoord van Vodafone UK - Solihull Crescent Arcade

Hey Yuki,

Thanks for the lovely review and fantastic support for Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer