Vodafone UK - South Shields Reviews 

238
TrustScore 5 uit 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Beoordeeld met 5 van de 5 sterren

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

238 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(238)

40.576 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful

Very friendly and helpful, no problems

26 november 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Keith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service got seen

Great customer service got seen
straight away got what i wanted couldnt be happier

21 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey Alison,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seana was amazing

Seana was amazing, very helpful and lovely to talk to!

19 november 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A better deal from Vodafone

My experience today was brilliant, Katie was clear, concise, knowledgeable and friendly. I came away with a great deal, something I haven’t been able to say over my last couple of upgrades.

17 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi. We're happy to hear that your experience was brilliant! We appreciate your positive feedback regarding the clarity, knowledge, and friendliness you encountered. We are so glad you were pleased with your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was brilliant sorting my mams…

Katie was brilliant sorting my mams phone out.

8 november 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi. We're so happy to hear that we could assist your mom with her phone. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Natasha (south shields store)was very…

Natasha (south shields store)was very professional, listened to our needs, questions whilst being patient with me.
No pushy sales, explained everything clearly

27 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi. We're happy to hear that you had a positive experience! We appreciate your feedback regarding the professional and patient service you received. It's great to know everything was explained clearly without any pressure. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lee was Fast and efficient super…

Lee was Fast and efficient super customer service

24 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi. We're so happy to hear about the super customer service you received! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lee was so friendly and explained…

Lee was so friendly and explained everything thoroughly. Super helpful. Thank you

24 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi. It's great to hear that our team member was so helpful and thorough! We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lee in South Shields branch was super…

Lee in South Shields branch was super helpful, he waited for me to understand what I needed, wasn’t pushy and explained everything thoroughly.

24 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service in store

Great service in store, they transferred all my data

15 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent

Ben and Lee are excellent. Both quick and knowledgeable. Nothing is too much trouble. Very pleasant and cheerful even when the shop is very busy. Always offer the best deal and listen to what you want from your phone. Being an older generation they never make you feel silly if you ask any questions. Just great. Thank you.

11 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My experience today @ Vodafone south shields

Everything was explained by the official perfectly well . They seemed genuinely interested in my enquiries. Things were sorted out properly and promptly.

7 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

She very helpful and explained…

She very helpful and explained everything clearly to me

7 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A star services from lee thank you for…

A star services from lee thank you for everything making the new phone transitions

7 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic s3rvice from lee sortrd my…

Fantastic s3rvice from lee sortrd my upgradr out and nee plan also

4 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Linda,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service provided by Katie in store…

The service provided by Katie in store was first class thank her

3 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Margaret,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie gave us great and quick service…

Katie gave us great and quick service in store and a amazing deal

3 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Jean,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the South Shields Vodaphone…

I visited the South Shields Vodaphone shop and I was promptly greeted by Matt who was very helpful, thorough and knowledgeable about the choice of contracts I could have for what I asked for. Nothing was a challenge and he covered everything I queried and I came away with a great phone and contract

27 september 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Nicola,
 
Thanks for the lovely review and fantastic support for Matt.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fab service from Lee as always the…

Fab service from Lee as always the store is the reason I keep coming back

23 september 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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