Vodafone UK - South Shields Reviews 

238
TrustScore 5 uit 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Beoordeeld met 5 van de 5 sterren

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

238 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(238)

40.694 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Review upgrade

Lovely pleasant assistant very helpful

9 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey Jacqueline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service Katie was brilliant…

Fantastic service Katie was brilliant sort everything out for me credit to vodophone

9 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey John,

Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben laptop help

Came in to the Vodafone shop with a problem with phone and laptop. Ben was very patient and helpful. Highly recommended

3 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey June,



This is really lovely to hear, thanks for the review!



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Liam

My husband was looking to upgrade his phone. Liam was very helpful in making sure he made a good choice in phone and package.

21 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Meg. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service and attention to detail

19 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey June! We appreciate you taking the time to leave us this lovely review! We're so happy to hear you received excellent customer service.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Liam in South shields store sorted all…

Liam in South shields store sorted all my problems out and was very helpfull. Will be using that store again

14 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi. Thank you for leaving a review on the great service you have received!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

South shields branch

Liam at the south shields branch , along with Ben the the manager really looked after us. Thanks for all the help and advice.

14 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Thank you for your review,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good experience

Very good service from Liam when I upgraded

14 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Thanks for the review Ann,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seana at the south Shields branch was…

Seana at the south Shields branch was absolutely fantastic thanks again

10 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hi Ronald.

We're happy to hear that you had a fantastic experience at our South Shields store.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Data Transfer

Ben was very patient and very helpful setting up device

4 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey Leslie,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fabulous service

Fabulous service

15 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - South Shields

Hey Gary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

15 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey there,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent friendly staff member.. I went with a friend to the Vodafone…

I went with a friend to the Vodafone shop in South shields. As he has a contract with Vodafone and he lost his mobile. Looking for a new phone. The guy in the shop was very helpful in every way.
The phone my friend wanted was not in stock, the member staff helped him find a suitable mobile at the cost he could afford. He went out of his way to help my friend to also set up his new phone..very kind and considerate. Highly recommended.

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Angel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant staff and service

Carl and Ben helped me get my data back. They were amazing. Wish I had gone to south shiejds in the beginning. So much more helpful than other stores. Highly recommended and can't thank them enough.

11 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Deborah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben helped me set up my talk mobile sim…

Ben helped me set up my talk mobile sim replacement. Great service

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was a great experience in store today

Was a great experience in store today

9 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Smithson,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seana was Very polite and supportive…

Seana was Very polite and supportive Very willing to help

6 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Gill,
Thanks for the lovely review and fantastic support for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

First class service in store with Seana

First class service in store with Seana

6 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Lisney,

Thanks for the lovely review and fantastic support for Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Efficiency in sorting a phone out

I went into sort my phone out as it’s quite old now nearly 10 years. I got served by eddie who worked in the store in South Shields. He was friendly, polite and efficient. I would go back and recommend people to visit the store

30 april 2025
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey Paul,
Thanks for the lovely review and fantastic support for Eddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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