Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie19 Fore Street, PL25 5EP St Austell, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.
Bedrijf heeft geantwoord
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Toon meer
Bedrijf heeft geantwoord
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - St Austell
Geschreven door het bedrijf
Contactgegevens
19 Fore Street, PL25 5EP, St Austell, Verenigd Koninkrijk
4,9
Uitstekend
216 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The team Ian and Chris always give excellent service and would recommend Vodaphone to family and friends ervice
Great service from Ian and Chris i would always say go to see store team for grear service
18 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Pauline,
Thanks for letting us know what an amazing job both Ian and Chris did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful and knowledgeable
Chris was very knowledgeable and polite. Helped sort out my account issues without any issues and confirmed payment details all up to date. Highly recommended!
16 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was very pleasant very very helpful…
Ian was very pleasant very very helpful thank you
15 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you
Brilliant really happy with my service today come in with a phone and was sorted out right away very chatty and friendly cant thank Ian and Chris enough
11 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Samantha,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was great help on my upgrade and I…
Ian was great help on my upgrade and I have also upgraded many of times in St Austell
11 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Kay,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
upgrade Vodafone st austell
excellent serviice with Chris in Vodafone St Austell
11 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
All good as usual friendly staff as…
All good as usual friendly staff as usual cheers Ian Was great thank you
11 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Robert,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matt has been absolutely brilliant at…
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring everything. Knowledgeable, cheerful and efficient. Thank you.
5 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Amazing service provided
Amazing service provided. Very helpful :)
1 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Alana,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt and Ian were very helpful and…
Matt and Ian were very helpful and knowledgeable. I wasn't sure of what I needed but they helped me . Well done✅
29 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very Helpful
I came into Vodafone to sort my phone out as I was getting poor signal! Ian was extremely helpful and freindly and I have a new phone which I'm delighted with, I wasn't pressured at all!
19 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Judy. Thank you for your review for Ian. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was very helpful today thank you…
Chris was very helpful today thank you you are a star
17 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Sara,
Thanks for taking your time to leave this review for Chris.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was first class in his customer…
Matt was first class in his customer service, knowledge and a really nice guy too!
11 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Penny,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
I went to store and Ian and the team…
I went to store and Ian and the team were great with helping me with my account and tech help, thankyou
11 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Gordon,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matt was very helpful
Matt was very helpful, great experience, would recommend! :)
11 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Kristian,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was great with setting up my new…
Ian was great with setting up my new phone and I have been with Vodafone more than 20 years and this is my first big upgrade in 10 years and the St Austell shop was fantastic thank you
28 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Lindsay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt helped me and my non technical…
Matt helped me and my non technical husband purchase new contracts and helped us through every step
Travelled from norwich England to come back to this store highly recommend Matt had all the time to help us. Great representation of vodafone Thankyou
12 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Lyndsey,
Thanks for taking the time to write such a lovely review! We're delighted that Matt was able to resolve your query and get you and your husband set up.
Thanks again,
Vodafone Social Media Team
A pleasure to deal with once again
Every time I have come into this store Ian and Chris have been very helpful and knowledgeable as well as professional, they always check out the best deals, the advice they give is a great benefit when choosing a phone and home broadband plan. Well worth the visit.
7 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful, efficient service
Came in for my husband to upgrade or go sim only. He wasn't really sure what he wanted to do but Ian was really helpful and talked him through all the options and costs. He was very friendly and patient and we were extremely pleased with the deal he got for my husband in the end. While we we there, he also offered to check out my plan and make sure I was on the most cost-effective deal, which was kind of him. The other young guy in the store was really nice and helpful too. All round, they gave us a great service - it's so much better being able to go into a shop and see the tech, and get guidance in person, rather than trying to do it over the phone.
3 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey there,
This is great to hear, thanks for sharing your positive experience after a visit to one of our stores. We're happy to hear how Ian, and the other members of the store have been able to help.
If you ever require help, feel free to pop back into any of our stores. Or you can message us over on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Update Contract/discount
Ian - Very personable, polite and explained everything clearly. Gave us different options and talked us through every detail. Wasn't a pushy salesperson at all and made us feel like a valued customer.
3 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Dan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.