Vodafone UK - St Helens Reviews 

181
TrustScore 5 uit 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

181 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(181)

40.694 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very smooth process and I felt happy…

Very smooth process and I felt happy with the overall experience

23 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Denesha,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant customer service in at Helen’s store

I was served by a lovely man called John in the St Helens store. He was Very knowledgeable in his job and I left with more than I expected and a saving as well! Would definitely recommend vodaphone as a service provider and A* customer service by John.

15 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Ang,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Volin managed to save me £20 on my sim…

Volin managed to save me £20 on my sim deals, great customer service

14 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Susan,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had a super tricky problem with a sim…

Had a super tricky problem with a sim swap that 3 people at other branches couldn't figure out. Colin had the patience and know how to get it fixed

1 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was very helpful

John was very helpful, patient, help me understand what my new plan is ,and very friendly

30 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and great service…

Very knowledgeable and great service from the member of staff. Got an upgrade and also switched home broadband as it was a cheaper.

19 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Elaine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saved money

I came into Vodafone as I was paying way too much for my sim card deals.
I spoke to Colin who changed my sims to unlimited for less than my current price and also found a great deal for my daughter.

18 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

This is great to hear Laura and I'm glad you were able to get a really good deal for you and your daughter. Thank you for the review!

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

A very warm welcome from John, they were very helpful and got seen in no time.

17 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Jaymie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gavin was excellent in setting up my…

Gavin was excellent in setting up my new mobile phone. Can not fault the service

17 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Bev,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went to my local store and Colin…

I went to my local store and Colin assisted in transferring my data from one device to another.

17 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went in the store to pick up my new…

I went in the store to pick up my new device, Colin was very helpful in helping to set up my new device.

29 april 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey John,

Thanks for the lovely review and fantastic support for Colin .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’m with Three but they happily took…

I’m with Three but they happily took their time to help me with a problem I was having while the Three shop was very full.

Great customer service and you could tell they genuinely enjoy serving people.

25 april 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gavin was amazing made upgrading our 2…

Gavin was amazing made upgrading our 2 phones so easy.
10/10

12 april 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Louise.

We appreciate you taking the time to leave us a review. We're so happy to hear that upgrading your phones was made easy for you.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John is like Mr kipling cakes he's…

John is like Mr kipling cakes he's exceedingly amazing at doing the job

Thank you mate

Darren

7 april 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Darren,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic

Absolutely fantastic, so helpful. Lovely gentleman. Fixed my phone in minutes. He is a credit to your team. Thank you

2 april 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Carol,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into store as my sim card wasn't…

I went into store as my sim card wasn't working, I'd set up an e sim by mistake, Colin helped to resolve the issue and gave me an actually sim. I'm back up and running, quick and efficient.

15 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Sally

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gav has been super helpful

Gav has been super helpful

18 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Shaun,

Thanks for taking your time to leave this review for Gav. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff very helpful

Staff very helpful

14 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Charlie. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was brilliant very helpful and…

John was brilliant very helpful and patient

11 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Melita,

Thank you for your review for John. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had to trade my phone back into store…

Had to trade my phone back into store after an upgrade last week. Colin served me both times and made the process quick and simple.

26 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hello Sandra,

It's great to hear about the positive experience which you received in store from Colin, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer