Vodafone UK - St Helens Reviews 

181
TrustScore 5 uit 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gavin, the young guy in the shop was so helpful, polite and explained everything so clearly to me, an old fogy, especially when it comes to mobile technologies. Nothing was too much for him to help w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

181 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(181)

40.947 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Colin was great help

Colin was great help, I always get sorted out with excellent customer service always very helpful

18 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Marie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

absolutely brilliant very helpful and…

absolutely brilliant very helpful and reliant and gave very useful information! :)

8 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Rachel,

This is lovely feedback for our St Helens store. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

awesome service

awesome service. Friendly supportive knowledgable and quick and easy! Thank you 🤩

9 december 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Louise,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from John and gavin…

Excellent service from John and gavin thanks

7 december 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was extremely helpful.

6 december 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Ron,

Thanks for taking your time to leave this review for John.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Thank you for helping with my phone…

Thank you for helping with my phone today john is a gentleman

23 november 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Linda,

Thanks for the feedback and support for John, this is great to hear!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gavin + John

Gavin + John - absolutely brilliant service 11/10

8 november 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saved me loads of money

2 november 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helped transfer everything onto new…

Helped transfer everything onto new phone

18 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Barb. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very Helpful

17 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Chris,

Thanks for taking your time to leave this review,

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Fabulous service from all the staff…

Fabulous service from all the staff from start to finish in the St Helens store.

Made changing my phone quick and easy hassle free. Explained the process thoroughly and was patient with me. Been going to that store for a good few years and would recommend anyone to go into them.

Happy customer x

13 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Thanks for your fab feedback Eleanor. It's great to see our team in St Helens were so helpful and explained everything for you.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

As a self confessed technopobe

As a self confessed technopobe, employee helped greatly in the process of deciding on a new phone deal for our son. Gave several options and addressed any concerns. Several days later revisited store on an unrelated App matter which wasn't related to the contract sold, but same assistant was still very obliging (30Aug2023 & 02Sep2023) excellent customer care in St.Helens branch

2 september 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Nic,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful gentleman

Very helpful gentleman. He couldn't do enough to help. I am not a tech person and I wasn't made to feel inadequate in any way. Lovely way about him

2 september 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Scott,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Guys

Guys, very helpful in store

1 september 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to see about home broadband

Came in to see about home broadband. Gav did a great job, asked about how many devices I was using. Really nice experience - unfortunately no full fibre where I live

16 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi. Thank you for your review for Gav. It's always lovely to read great feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The young man l met was very helpful…

The young man l met was very helpful and understanding

7 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Tasha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful in store and made my plan…

Very helpful in store and made my plan cheaper

2 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was extremely efficient and very…

John was extremely efficient and very happy to answer all our questions ,and sorted our new phones perfectly .

22 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Peter,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful John

John was so very helpful and friendly and gave us the best options for us, great lad xx

22 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hi Karen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

John was fantastic great advice Thanks…

John was fantastic great advice Thanks so much

14 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - St Helens

Antwoord van Vodafone UK - St Helens

Hey Sharon,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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